7 Brew Stand Manager - Gatesville

7 Brew Coffee; Gatesville (TX); Sur place; USD 50 000 - 61 000; Plein temps

Avantages offerts par ce poste

401(k)

Health insurance with dental andVision

Résumé du poste

7 Brew Coffee in Gatesville, TX seeks a full-time Shift Lead to manage daily stand operations, lead a 40+ member team, and ensure top customer experiences. You will coach Brewistas, schedule shifts, control labor costs, handle inventory, and safeguard health and safety standards while driving continuous improvement and leadership development.

Role requires flexibility, weekend/holiday availability, and strong problem-solving with calm leadership during peak hours.

Qualifications

• Must master Brewista and Shift Lead duties.
• Maintains wait times, cleanliness, and customer interactions via training.
• Provides regular feedback to team members on strengths and growth areas.
• Creates weekly shift schedules with cost constraints.
• Tracks inventory and minimizes waste.
• Ensures cash handling accuracy and deposits.
• Leads team development through regular meetings and training.
• Develops new leaders for future needs.
• Implements directives from management promptly.
• Delegates tasks to leadership and Brewistas for efficiency.

Responsabilités

• Proficient in all Brewista and Shift Lead duties.
• Maintains excellent wait times and customer interactions.
• Provides feedback to team members on strengths and growth areas.
• Creates weekly shift schedules to balance labor cost and service.
• Tracks inventory, small wares, and equipment while minimizing waste.
• Ensures proper cash handling and deposits for the stand.
• Leads and develops the team through regular meetings.
• Takes ownership of solutions and delegates as needed.
• Ensures crew compliance with health requirements.
• Develops future leaders and communicates directives from above.

Connaissances

Team leadership

Customer service

Shift scheduling

Safety compliance

Inventory management

Multitasking

Occupational safety

Lifting up to 50lbs

Outils

Microsoft Office

POS systems

Description du poste

RESPONSIBILITIES AND DUTIES

• Must be proficient in all Brewista and Shift Lead duties and skill sets
• Maintains excellent wait times, cleanliness, and customer interactions through training, coaching, and encouragement
• Provides regular feedback to each team member on strengths and areas of growth
• Works with their crew’s needs and availability to create a weekly shift schedule, maintaining a low cost of labor while ensuring quick wait times and short lines
• Tracks and orders necessary inventory, small wares, parts, and equipment, while maintaining a low cost of goods sold by eliminating waste and accurate counting
• Ensures appropriate cash handling, deposits, and change for their stand
• Facilitates team bonding and development through regular meetings and events for their Shift Leads and Brewistas, in both one-on-one and group contexts
• Takes ownership of solutions, whether through solving the problem themselves or looping in an approved partner or vendor
• Ensure the crew is knowledgeable and meeting all health requirements
• Is always developing new leaders to step into upcoming roles, regardless of current or future needs
• Promptly implements and communicates directives from upper management
• Thoughtfully delegates tasks to their leadership team and Brewistas to facilitate efficiency and appropriate development

WORK SCHEDULE REQUIREMENTS

• Works a flexible schedule, which can include early mornings (5 a.m.) and late nights (11:30 p.m.)
• Visits the stand outside of scheduled shifts to coach, observe, train, and perform administrative duties
• Regularly works weekends and is available to work holidays, if necessary
• Is always available by phone or in-person to promptly address any needs at the stand

SKILLS AND QUALIFICATIONS

• Can create and maintain genuine, uplifting interactions with strangers for up to two minutes at a time
• Can work carefully and quickly with hot water and coffee, glass bottles, and dairy products
• Can work outside for prolonged periods, regardless of weather conditions
• Can lift up to 50lbs
• Can stand comfortably for hours at a time
• Can climb a ladder and use a stepladder
• Can stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand
• Can safely walk in between and around cars in the drive-thru line
• Can safely use a utility knife
• Can quickly and cleanly operate any position in the stand during peak hours
• Can maintain awareness of the shift’s operations while working a position
• Can assertively and graciously confront their friends to address operational, procedural, or cultural issues
• Can adapt to problems and implement solutions during stressful situations
• Effectively manages multiple projects and deadlines
• Can effectively lead and direct multiple personality types under pressure
• Has proven leadership abilities in a fast-paced environment with 40+ team members
• Beginner-level proficiency in Microsoft Office Suite

Job Type: Full-time

Pay: $55,000 base plus monthly bonuses based on store-level performance

Benefits:

• 401(k)
• Health insurance with optional dental and vision