505-Sales Associate - Store

Ashley Stewart, Inc.; Shaker Heights (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic team as a Sales Associate, where you will play a vital role in driving sales and enhancing customer experiences. This position offers the opportunity to engage with customers, provide product knowledge, and contribute to a vibrant store atmosphere. You'll be part of a forward-thinking company that values teamwork and integrity, ensuring every customer feels confident and welcomed. If you are passionate about retail and enjoy working in a collaborative environment, this role is perfect for you.

Qualifications

• Excellent communication and interpersonal skills are essential.
• Detail-oriented with a strong ability to meet deadlines.

Responsibilities

• Drive sales and provide exceptional customer service.
• Assist in merchandising and maintain store cleanliness.

Skills

Communication Skills

Interpersonal Skills

Retail Math Principles

Computer Skills

Detail-Oriented

Education

High School Diploma or Equivalent

Tools

POS System

Job description

505 Shaker Town Center, 16663 Chagrin Blvd, Shaker Heights, Ohio, United States of America Req #1424

Tuesday, April 16, 2024

I. Position Summary

Position Overview: The Sales Associate is responsible for assisting in the execution of all operational and merchandising functions that occur within the store during their assigned shift. They are responsible for providing excellent customer service to every guest.

II. Major Responsibilities and/or Essential Functions*

Driving Sales

• Drive sales to achieve and exceed personal and store goals.
• Ensure all funds and merchandise are handled according to Company policy and procedure.
• Assist with scheduling a minimum of 1 grassroots event per quarter.
• Effectively manage merchandise.
• Assist with driving marketing initiatives.

Customer Experience

• Provide an exceptional customer service experience to all customers.
• Serve as a product knowledge expert to educate customers.
• Successfully model the Company values.
• Serve as a role model to all Associates for exceptional customer service through customer experience.
• Drive PLCC to enhance brand loyalty.

Operations

• Assist in merchandising, display maintenance, and visual changes to enhance the brand.
• Assist in replenishing floor stock.
• Ensure the neatness, maintenance, and cleanliness of the store.
• Communicate with the Store Manager and Full-Time Assistant Manager on areas of importance.
• Maintain the highest standards in store operations in relation to the Policy and Procedures manual.

III. Knowledge, Skills, & Experience

• High school diploma or equivalent.
• Excellent communication skills, both written and verbal.
• Strong interpersonal skills.
• Ability to apply retail math principles.
• Excellent computer skills and ability to use a POS system.
• High level of initiative and accountability.
• Proven ability to be flexible and adapt to the needs of the business.
• Detail-oriented; consistently meets deadlines.

This position requires the ability to:

• Lift 30 lbs, push, pull, bend, and stretch frequently.
• Stand for 8–10 hours a day.
• Use ladders or other equipment for store and merchandising maintenance.
• Work a flexible schedule including some holidays, most weekends, and late evenings.
• Minimal travel may be required (e.g., district meetings, banking duties).
• Interact daily across all divisions/levels.

V. Organization Chart (reports to)

VI. Other

Any additional information not covered above.

Brand Overview:

Ashley Stewart was founded in 1991. Beginning with the first store in Brooklyn, New York, the brand has captured the hearts of women searching for fashion-forward, well-tailored, and affordable clothing in an accessible and welcoming environment.

Today, our customers can shop in retail stores across the U.S. and online at www.ashleystewart.com. The website has enabled us to grow internationally, allowing customers to interact via social media. Ashley Stewart continues to deliver fashion-forward styles and flattering fits for trend-savvy, curvy, and confident women.

Our Philosophy:

We believe in core values of fair play, hard work, teamwork, and integrity. Success comes from collaborative planning and execution. Our brand stands for confidence, self-esteem, sexiness, class, and sisterhood. We view each employee as a trusted confidante and best friend to our customer. Ashley Stewart emphasizes confidence and acceptance in every shopping experience, whether in-store or online.

*Essential Functions

A job function is considered essential if:

• The position exists to perform that function, or
• There are limited employees among whom the function can be distributed, or
• The function is highly specialized for which the incumbent was hired.

FOR JOB EVALUATION AND COMPENSATION USE ONLY

0 Exempt

1 Non-Exempt

Approved Grade: ________ Compensation Approval: ________ Date: ________

Disclaimer: This job description is intended to describe the general nature and level of work performed by individuals in this role. It is not all-inclusive of duties, responsibilities, or qualifications.