4079 - Security Supervisor

Global Data Centers Americas, Inc.; United States; On-site; USD 70,000 - 110,000; Full time

Job summary

NTT Global Data Centers is seeking a Security Site Supervisor to oversee safety, security, and compliance of data center infrastructure. You will supervise a team of Security Officers and Shipping/Receiving staff, coordinate with DCOPS, and support executive protection.

You will serve as an SME for access control, alarms, and surveillance platforms; help develop and maintain security procedures, conduct loss-control reviews, and administer security clearances.

Qualifications

• Experience supervising security staff and contractors.
• Knowledge of access control, alarms, and surveillance platforms.
• Ability to review incident reports and manage security clearances.

Responsibilities

• Supervise daily operations for a team of Security Officers and staff.
• Participate in recruitment and hiring of team members.
• Develop and enforce security protocols to protect the data center.
• Coach staff and manage performance.
• Coordinate quarterly promotions with regional and site managers.
• Maintain client relationships and meet special client requirements.
• Monitor security operations.

Skills

Security leadership

Access control systems

Alarms & surveillance

Team supervision

Incident response

Tools

Access control systems

Alarms

Surveillance platforms

Job description

Make an impact at NTT Global Data CentersJoin NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting‑edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.

Your role at a glance

Under the direction of the Security Manager and Security Director, the Security Site Supervisor will play a critical role in ensuring the safety, security, and compliance of the NTT Data Center physical infrastructure, equipment, and personnel. The Security Site Supervisor will work closely with the Data Center Operations Team (DCOPS) to ensure that security measures are in place and functioning properly at an assigned data center location. The Security Site Supervisor will provide regular daily supervision and support to a team of dedicated Security Officers and Shipping and Receiving staff.The Security Site Supervisor is responsible for the safety and protection of executive employees and other high‑risk individuals who visit the data center. The role also supervises day‑to‑day operations and enforces security protocols. The security supervisor manages a team of security and shipping and receiving officers. The role will also be to manage employees' performance, career planning, learning and development.The Security Site Supervisor will serve as an SME (subject matter expert) for access control systems, alarms, and surveillance platforms. The Security Site Supervisor will assist in the development, implementation, and maintenance of NTT security procedures, as designed by NTT GDC Americas Security leadership to meet required codes, regulations, and in alignment with company policies.Additionally, the Security Site Supervisor will review and analyze loss control, incident reports, coordinate and administer security clearances, prepare, and maintain all required security manuals in coordination with external and interdepartmental parties.

What we are looking for

Under the direction of the Security Manager and Security Director, the Security Site Supervisor will play a critical role in ensuring the safety, security, and compliance of the NTT Data Center physical infrastructure, equipment, and personnel. The Security Site Supervisor will work closely with the Data Center Operations Team (DCOPS) to ensure that security measures are in place and functioning properly at an assigned data center location. The Security Site Supervisor will provide regular daily supervision and support to a team of dedicated Security Officers and Shipping and Receiving staff.The Security Site Supervisor is responsible for the safety and protection of executive employees and other high‑risk individuals who visit the data center. The role also supervises day‑to‑day operations and enforces security protocols. The security supervisor manages a team of security and shipping and receiving officers. The role will also be to manage employees' performance, career planning, learning and development.The Security Site Supervisor will serve as an SME (subject matter expert) for access control systems, alarms, and surveillance platforms. The Security Site Supervisor will assist in the development, implementation, and maintenance of NTT security procedures, as designed by NTT GDC Americas Security leadership to meet required codes, regulations, and in alignment with company policies.Additionally, the Security Site Supervisor will review and analyze loss control, incident reports, coordinate and administer security clearances, prepare, and maintain all required security manuals in coordination with external and interdepartmental parties.

Duties and Responsibilities

• Supervises daily operations for a team of Security Officers; includes regular duties such as planning, scheduling, submitting timesheets, organizing, and directing execution of routine and special project work delegated by Security leadership.
• Identify and attract talent by partnering in the recruitment process, assessing qualifications, interviewing candidates, and hiring individuals to join the team.
• Contribute and support the development, implementation, and enforcement of security protocols, policies, and procedures to protect the data center, assets, and personnel.
• Coach and guide Security staff by modeling professional conduct, adhering to security policies and safety regulations, and by overseeing the team's performance management at the assigned work sites.
• Process quarterly promotions with the collaboration of regional managers and site managers.
• Guide team members on how to fulfill the special / unique requirements for NTT GDC Americas clients, and ensure requirements are met; includes maintaining a positive and professional demeanor, proper engagement, and establishing client relationships.
• Monitor security op