5320 - Security Officer L1

Global Data Centers Americas, Inc.; United States; On-site; USD 28,000 - 41,000; Full time

Job summary

NTT Global Data Centers is seeking a Security Officer Level 1 to join the on-site security team. You will manage access control, monitor CCTV, respond to incidents, and document activities to support a secure data center environment.

Under Security Supervisor guidance, you will collaborate with the Data Center Operations Team, assist with shipping and receiving, and uphold security policies to protect personnel and company property.

Qualifications

• Experience with security team methods and equipment.
• Strong observation and surveillance with threat response.
• Excellent client-facing customer service skills.

Responsibilities

• Ensure proper identification for employees, clients, vendors and visitors.
• Patrol assigned posts and monitor for unusual activity.
• Maintain safe and professional work environment for personnel and client staff.
• Monitor CCTV and access control systems.
• Investigate, address and report security, maintenance and safety conditions.
• Prepare concise daily administrative documentation (reports, logs).
• Adhere to company security policies and procedures.
• Assist with security-related requests and access control audits.
• Assist Shipping & Receiving when needed and coordinate shipments.
• Respond to site emergencies and coordinate with local emergency services.
• Investigate fires, evacuations and hazardous situations.

Skills

Observation skills

Surveillance skills

Customer service

Emergency response

Job description

Make an impact at NTT Global Data Centers

Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.

Your role at a glance

Under the direction of the Security Supervisor, the Security Officer L1 is responsible for the administrative and operational duties associated with a site security team. This role works closely with the Data Center Operations Team (DCOPS) to ensure that security measures are in place and functioning properly.

The Security Officer Level 1 is an experienced client-facing security officer who utilizes clear and concise communication. This position plays a critical role in ensuring the protection of personnel and company property, managing access control, monitoring CCTV systems, responding to incidents, and completing written reports. Team members are expected to collaborate with other departments to assist with matters about the efficient operation of the data center, including Shipping & Receiving. The position enforces and adheres to security procedures based on policies determined by the Security Management team. Your vigilance and attention to detail will contribute to maintaining a secure environment for the NTT Data Center customer and the infrastructure.

What we are looking for

Job Position Summary

Under the direction of the Security Supervisor, the Security Officer L1 is responsible for the administrative and operational duties associated with a site security team. This role works closely with the Data Center Operations Team (DCOPS) to ensure that security measures are in place and functioning properly.

The Security Officer Level 1 is an experienced client-facing security officer who utilizes clear and concise communication. This position plays a critical role in ensuring the protection of personnel and company property, managing access control, monitoring CCTV systems, responding to incidents, and completing written reports. Team members are expected to collaborate with other departments to assist with matters about the efficient operation of the data center, including Shipping & Receiving. The position enforces and adheres to security procedures based on policies determined by the Security Management team. Your vigilance and attention to detail will contribute to maintaining a secure environment for the NTT Data Center customer and the infrastructure.

Job Duties, etc.

The working schedule for this position is Sunday through Tuesday 7am-7pm, Wednesday 7am-1pm.

Essential Duties and Responsibilities

Ensures that all employees, clients, vendors, and visitors on company property have proper company-issued identification.

Patrols assigned post on foot to maintain visibility and observes possible unusual activity.

Ensures that the client, its associates, and NTT Data Center personnel are provided with a safe and professional work environment.

Monitor and maintain security technologies, including CCTV systems, and access control systems.

Investigates, addresses, and reports security, maintenance, and safety conditions.

Ensures daily administrative documentation is always concise and complete. This includes but not limited to, Shift Activity Reports, Incident Reports, Shift Passdown Logs, and other related written documentation.

Adherence to NTT Data policy and security procedure manuals, in addition to Company policies.

Assist personnel with security related requests.

Completes assignments, related to access control audits, combustible audits, badge discrepancy audits, as directed by supervisory/management staff.

Assists with Shipping and Receiving tasks as necessary. This includes accepting, logging, and tracking shipments during times when the primary S&R Officer is not on-site or otherwise unavailable.

Responds to all site emergencies and coordinates with local emergency services.

Investigates and reports fires, evacuations, hazardous situations/other facility-related events.

Maintains familiarity with Security procedures and policies in addition to Company policies.

Thoroughly investigates all security-related accidents/incidents, interviews witnesses, complaints, and victims.

Guide personnel on security processes and protocols to ensure compliance.

Regular and predictable attendance is essential.

Performs other job-related duties as assigned.

Knowledge, Skills, and Abilities

Experience with standard methods, practices, tools, and equipment for the security team.

Strong observation and surveillance skills, with the ability to detect and respond to security threats effectively.

Knowledge of occupational hazards and safety rules.

Ability to remain calm in an emergency.

Excellent customer service in a client-facing environment.

Excellent