40 hpw Rehab Secretary

Beth Israel Lahey Health; Jabez Corner (MA); On-site; USD 25,000 - 44,000; Full time

Job summary

Plymouth, MA is seeking a full-time front desk receptionist at Beth Israel Lahey Health’s Plymouth location. The role requires greeting patients, collecting demographics and payments, maintaining records, and coordinating with clinical staff to keep schedules full.

Ideal candidates have medical terminology knowledge, strong communication skills, and experience with hospital registration systems. Day shifts, generous patient-facing duties, and union guidelines apply.

Qualifications

• Knowledge of medical terminology preferred.
• Strong interpersonal and written/oral communication skills.
• Basic computer skills including word processing.
• Experience with hospital registration systems preferred.

Responsibilities

• Serve as front line receptionist, greeting patients, families, and staff politely.
• Obtain demographics, insurance, and referring physician information for registrations.
• Prepare and maintain patient records for accuracy and completeness.
• Collect co-payments and deductibles per policy.
• Schedule recurring patient appointments to maintain full clinical schedules.
• Coordinate insurance eligibility, benefits, and authorizations.
• Enter and reconcile charges in Meditech daily with accuracy.
• Log deliveries and department acquisitions; assist with secretarial duties.

Skills

Medical terminology

Interpersonal skills

Effective communication

Basic computer skills

Hospital registration system

Education

Graduate of Medical Assistant/Secretary course

Tools

Meditech

Job description

Plymouth, MA • Beth Israel Deaconess Hospital Plymouth • Full-time • DayWhen you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.40 hpw; 8-hr shifts (works between 7a-7p), Mon-FriJob Description:**This position will work in our Cordage Park & Pinehills locations in Plymouth. ***Essential Duties and Responsibilities:Serve as front line receptionist displaying courtesy and professionalism at all times while greeting or interacting with patients, families or other personnel in person or on the telephone.Responsible for accurate patient registrations; obtaining proper demographics, insurance and referring physician information.Obtain all necessary patient consents/signatures.Prepare, maintain and close patient medical records ensuring accuracy and completeness.Collect co-pay and/or deductibles payments in accordance with credit and collection policy.Maintain written and telephone communications; screening all calls and referring to the appropriate individual.Assist in the collection and preparation of data for departmental reports.Schedule recurring patient appointments accurately and aggressively to maintain full schedules for clinical staff and ensure patient treatment plans are fulfilled.Coordinate and maintain insurance eligibility, benefits, authorizations, certifications and re-certifications to secure insurance payment.Troubleshoot all insurance denials and billing discrepancies.Enter and reconcile charges into Meditech billing system on a daily basis ensuring 100% accuracy and completeness.Assist with special projects as needed.Log and track all deliveries and department acquisitions during assigned shift.Other secretarial duties as necessary during assigned shift to maintain the smooth functional operations of the service.Experience/Knowledge/Skills RequiredKnowledge of medical terminology preferred, problem-solving techniques, strong interpersonal skills, effective oral and written communication skills and basic computer skills including word processing.Previous experience with hospital registration system and secretarial experience preferred.Demonstrated ability to function independently with minimal supervision. Possess good decision-making skills and demonstrated ability to work under pressure, maintaining a helpful and courteous manner.Two years of secretarial/clerical/billing experience.Education RequiredGraduate of Medical Assistant/Secretary course or equivalent experience.Pay Range:$17.83 – $31.52This position is covered by a collective bargaining agreement. The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. The pay range for this position is established and governed by the terms of the applicable collective bargaining agreement. Employees hired into this position will receive compensation consistent with the terms of the applicable collective bargaining agreement.As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/DisabledJob detailsEmployment: Full-timeHours/Week: 40Shift: DayCategory: Administrative & ClericalPay Range: $17.83 - $31.52FLSA: Non-ExemptReq ID: JR104880