40 hpw Rehab Secretary

Beth Israel Lahey Health; Plymouth (MA); On-site; USD 25,000 - 43,000; Full time

Job summary

Beth Israel Deaconess Hospital Plymouth is hiring a Rehab Secretary to join our team on days. You will serve as front line receptionist and handle patient registrations, billing and records.

Responsibilities include greeting patients, obtaining demographics and insurance information, collecting co-pays, managing schedules, and coordinating with clinical staff to keep treatment plans on track. The role requires medical terminology knowledge, strong communication, and basic computer and Meditech

Qualifications

• Knowledge of medical terminology preferred.
• Strong interpersonal and written/oral communication skills.
• Basic computer skills including word processing.
• Previous experience with hospital registration system preferred.
• Two years of secretarial/clerical/billing experience."

Responsibilities

• Greet patients and visitors with courtesy and professionalism.
• Register patients and collect demographics, insurance and physician information.
• Obtain required patient consents/signatures.
• Maintain and close patient medical records for accuracy and completeness.
• Collect co-payments and/or deductibles per policy.
• Screen calls and route to appropriate staff.
• Schedule appointments to keep clinicians fully booked.
• Coordinate insurance eligibility, benefits, authorizations and re-certifications.
• Enter and reconcile charges in Meditech daily.
• Log deliveries and department acquisitions; perform other duties as needed.

Skills

Medical terminology

Interpersonal skills

Oral & written communication

Basic computer skills

Word processing

Ability to work under pressure

Hospital registration system

Billing/secretarial experience

Education

Graduate of Medical Assistant/Secretary course or equivalent experience

Job description

## 40 hpw Rehab SecretaryApply: Beth Israel Deaconess Hospital Plymouth: Full time: Posted Today: JR104880**When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.**40 hpw; 8-hr shifts (works between 7a-7p), Mon-Fri**Job Description:****\\*\\*This position will work in our Cordage Park & Pinehills locations in Plymouth. \\*\\*\\*****Essential Duties and Responsibilities:*** Serve as front line receptionist displaying courtesy and professionalism at all times while greeting or interacting with patients, families or other personnel in person or on the telephone.* Responsible for accurate patient registrations; obtaining proper demographics, insurance and referring physician information.* Obtain all necessary patient consents/signatures.* Prepare, maintain and close patient medical records ensuring accuracy and completeness.* Collect co-pay and/or deductibles payments in accordance with credit and collection policy.* Maintain written and telephone communications; screening all calls and referring to the appropriate individual.* Assist in the collection and preparation of data for departmental reports.* Schedule recurring patient appointments accurately and aggressively to maintain full schedules for clinical staff and ensure patient treatment plans are fulfilled.* Coordinate and maintain insurance eligibility, benefits, authorizations, certifications and re-certifications to secure insurance payment.* Troubleshoot all insurance denials and billing discrepancies.* Enter and reconcile charges into Meditech billing system on a daily basis ensuring 100% accuracy and completeness.* Assist with special projects as needed.* Log and track all deliveries and department acquisitions during assigned shift.* Other secretarial duties as necessary during assigned shift to maintain the smooth functional operations of the service.**Experience/Knowledge/Skills Required*** Knowledge of medical terminology preferred, problem-solving techniques, strong interpersonal skills, effective oral and written communication skills and basic computer skills including word processing.* Previous experience with hospital registration system and secretarial experience preferred.* Demonstrated ability to function independently with minimal supervision. Possess good decision-making skills and demonstrated ability to work under pressure, maintaining a helpful and courteous manner.* Two years of secretarial/clerical/billing experience.**Education Required*** Graduate of Medical Assistant/Secretary course or equivalent experience.**Pay Range:**$17.83 - $31.52This position is covered by a collective bargaining agreement. The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. The pay range for this position is established and governed by the terms of the applicable collective bargaining agreement. Employees hired into this position will receive compensation consistent with the terms of the applicable collective bargaining agreement.