3rd Shift: Remote Network Security & Incident Engineer

KellyMitchell Group; Plano (TX); Híbrido; USD 77.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, & Vision Insurance

Employee-Owned Profit Sharing (ESOP)

401K offered

Descripción de la vacante

KellyMitchell Group is seeking a Network Security Application Support (NSAS) Engineer to join a 24x7 Network Security Operations team in Plano, TX. You will troubleshoot incidents, support large-scale environments, and develop automation to improve operational efficiency for critical enterprise infrastructure.

Responsibilities include monitoring security events, analyzing logs, supporting VPNs, Palo Alto, WAFs, Akamai, and bot protection, and onboarding new domains into the enterprise support

Formación

• Experience in network security and enterprise incident response.
• Proven ability to troubleshoot complex network issues in large environments.
• Proficiency in scripting (Python) for automation and tooling.

Responsabilidades

• Monitor and respond to network and security incidents from automated alerting.
• Investigate VPN connectivity, outages, web app security, and infrastructure issues.
• Support technologies including GlobalProtect, Palo Alto, Akamai, F5, WAFs, and bot protection.
• Analyze logs/metrics to identify root causes and propose solutions.
• Escalate issues to engineering and support teams as needed.
• Document remediation steps and incident findings for post-incident reviews.
• Assist onboarding of new domains/apps into the operations model.
• Develop automation to improve incident response and efficiency.

Conocimientos

Network Engineering

Network Security

Python scripting

Incident response

24x7 production support

Troubleshooting

Herramientas

Splunk

Datadog

New Relic

Observe

Jenkins

Docker

CI/CD Pipelines

Descripción del empleo

KellyMitchell Group is seeking a Network Security Application Support (NSAS) Engineer to join a 24x7 Network Security Operations team in Plano, TX. You will troubleshoot incidents, support large-scale environments, and develop automation to improve operational efficiency for critical enterprise infrastructure.

Responsibilities include monitoring security events, analyzing logs, supporting VPNs, Palo Alto, WAFs, Akamai, and bot protection, and onboarding new domains into the enterprise support