3rd Party Collections

empereonconstarexternal; Phoenix (AZ); On-site; USD 35,000 - 65,000; Full time

Benefits offered by this job

Bonus at 90 days

Commission based earnings

Monthly contests

Flexible schedules

Medical, dental, vision, 401k

Advancement opportunities

Referral program bonus

Job summary

empereonconstarexternal is seeking a Third-Party Collector to manage a large caseload of outstanding debts. The role focuses on resolving calls, understanding customer needs, and driving revenue growth through collections and sales activities.

You will collaborate with channel partners, expand the prospect database, and work in a fast-paced environment that rewards performance with commissions and bonuses.

Qualifications

• Understand customer needs and requirements.
• Route qualified opportunities to sales executives for development and closure.
• Resolve collection calls and meet targets.
• Maintain and expand prospect database in assigned territory.
• Team with channel partners to build pipeline and close deals.

Responsibilities

• Understand customer needs and requirements.
• Route qualified opportunities to the appropriate sales executives for further development and closure
• Resolve collection calls and achieve targeted goals
• Maintain and expand your database of prospects within your assigned territory
• Team with channel partners to build pipeline and close deals

Skills

Strong phone presence

Verbal communications

Written communications

Attention to detail

Problem solving

Negotiation skills

Multitasking & time management

Collections experience

Call center experience

Basic math skills

Email / internet proficiency

Job description

Our 3rd Party Collectors thrive in a quick collections-cycle environment and play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. The ideal candidate will be responsible for working a large caseload of outstanding debts.

Responsibilities

• Understand customer needs and requirements
• Route qualified opportunities to the appropriate sales executives for further development and closure
• Resolve collection calls and achieve targeted goals
• Maintain and expand your database of prospects within your assigned territory
• Team with channel partners to build pipeline and close deals

Skills

• Strong phone presence and experience speaking with customers
• Excellent verbal and written communications skills
• Attention to detail
• Experienced problem solver
• Strong listening and negotiation skills
• Ability to multi-task, prioritize, and manage time effectively
• Collections, sales, customer service, or related call center experience, preferred
• Auto, DDA, Installment & Credit Card Collections experience a plus
• Basic math skills
• Intermediate knowledge of email, Internet browsers, and search functions

What We Offer

• Bonus - $500 at 90 days
• Lucrative Commission structure
• Monthly Contests
• Fun and Friendly work environment
• Flexible schedules
• Medical, dental, vision, and 401k
• Excellent advancement opportunities
• Amazing Referral Program -- Earn $400 for every referral hired after they work 340 hours (60 days)!