3PL Logistics Coordinator

Speedgs; Buffalo (NY); On-site; USD 37,000 - 43,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Disability and Life Insurance

Paid Vacation, Holidays, and Sick Time

401(k)

Job summary

SPEED Global Services is seeking a 3PL Logistics Coordinator to manage day-to-day transportation and logistics for our Buffalo, NY operations. You will schedule and track freight across TL, LTL, intermodal, and expedited modes while serving as the main point of contact for assigned customer accounts.

Join a team focused on coordinating shipments between the United States and Canada and ensuring timely, compliant, and cost-effective logistics solutions.

Qualifications

• 1+ year of experience in logistics, transportation, supply chain, freight brokerage, or 3PL operations.
• Solid understanding of freight transportation and carrier operations.
• Proficiency with Microsoft Excel, Outlook, and logistics software (TMS/WMS).
• Fluent spoken and written English in a professional setting.

Responsibilities

• Schedule, dispatch, and track shipments across truckload (TL), LTL, intermodal, and expedited freight.
• Manage every shipment from pickup through final delivery.
• Communicate proactively with carriers, drivers, customers, and warehouse staff about status updates and delays.
• Keep freight scheduling accurate and on time to meet customer requirements.

Skills

Logistics knowledge

Communication skills

Problem-solving

Organization

Multitasking

English fluency

Education

Bachelor's degree in logistics, supply chain, business, or related field

Tools

Excel

Outlook

TMS/WMS

Job description

Job Title: 3PL Logistics Coordinator
Location: Buffalo, NY 14207 (On-site)
Job Type: Full-time
Pay: $27.00 – $31.00 per hour
Reports to: 3PL Operations Manager

About the Role:

SPEED Global Services is hiring a 3PL Logistics Coordinator to manage day-to-day transportation and logistics for our customers, carriers, and warehouse operations in Buffalo, NY. You'll schedule and track freight across truckload, LTL, intermodal, and expedited modes, serve as the go-to contact for your customer accounts, and keep shipments moving smoothly between the U.S. and Canada.

If you're detail-oriented, enjoy solving problems on the fly, and have experience with freight carriers and transportation management systems (TMS), we'd like to hear from you.

Benefits:

• Medical, Dental, and Vision Insurance
• Disability and Life Insurance
• Paid Vacation, Holidays, and Sick Time
• 401(k)

What You'll Do:

Shipment Coordination and Dispatch

• Schedule, dispatch, and track shipments across truckload (TL), less-than-truckload (LTL), intermodal, and expedited freight
• Manage every shipment from pickup through final delivery
• Communicate proactively with carriers, drivers, customers, and warehouse staff about status updates and delays
• Keep freight scheduling accurate and on time to meet customer requirements

Customer Service and Account Management

• Serve as the primary point of contact for assigned customer accounts
• Respond promptly to questions about shipments, inventory, and transportation services
• Provide regular status updates and resolve service issues quicklyBuild strong customer relationships that support retention and growth

Carrier Management:

• Source and secure qualified carriers and transportation providers
• Negotiate freight rates and manage carrier performance
• Verify carrier compliance with company, customer, and regulatory requirements
• Monitor service levels and address performance concerns

Documentation and Compliance:

• Prepare and maintain bills of lading (BOLs), freight invoices, shipping documents, and customs paperwork
• Ensure compliance with DOT, FMCSA, and customer‑specific requirements
• Support cross‑border shipping between the United States and Canada
• Maintain accurate records in TMS, WMS, and company systems
• Assist with inventory coordination and warehouse logistics as needed

What You'll Bring:

• 1+ year of experience in logistics, transportation, supply chain, freight brokerage, or 3PL operations
• Solid understanding of freight transportation and carrier operations
• Proficiency with Microsoft Excel, Outlook, and logistics software (TMS/WMS)
• Strong communication, organization, and problem‑solving skills
• Ability to juggle multiple priorities in a fast‑paced environment
• Bachelor's degree in logistics, supply chain, business, or a related field
• Knowledge of U.S.–Canada cross‑border shipping and customs procedures
• Fluent spoken and written English

Work Environment and Physical Requirements:

• Primarily an office‑based administrative role: sitting, talking, and listening for extended periods
• Frequently required to stand, walk, reach, bend, and lift up to 15 lbs
• Closed‑toe, closed‑heel shoes required when in the warehouse area

SPEED Global Services is an equal opportunity employer.