3PL Customer Experience Representative

Morales Group, Inc; Whitestown (IN); Sur place; USD 34 000 - 52 000; Plein temps

Résumé du poste

Accion Performance, a Morales Group company, seeks a 3PL Customer Experience Representative to bridge clients with warehouse operations, ensuring orders move smoothly and issues are resolved. You will thrive in a fast-paced setting, leveraging problem-solving and communication to deliver exceptional service.

Bring your customer-first mindset and experience with WMS/OMS and Excel to build strong client relationships.

Qualifications

• Customer service experience, preferably in logistics, warehousing or supply chain.
• Strong communication, attention to detail, patience and positivity.
• Ability to juggle multiple priorities in a fast-paced environment.
• Experience with WMS/OMS systems and Excel is required.

Responsabilités

• Serve as the connection between clients and warehouse operations to keep orders moving.
• Resolve challenges and deliver an exceptional customer experience.
• Build strong client relationships and support continuous improvement.
• Collaborate with cross-functional teams to ensure timely issue resolution.

Connaissances

Customer service

Communication

Attention to detail

Patience

Positivity

Multitasking

Outils

WMS/OMS systems

Excel

Description du poste

Ready to make an impact in the world of logistics and customer experience?

Accion Performance - a Morales Group company is looking for a 3PL Customer Experience Representative to join our growing team!

This is more than answering questions and processing orders. You'll be the connection between our clients and warehouse operations, helping keep orders moving, solving challenges, and delivering an exceptional customer experience. If you're someone who thrives in a fast-paced environment, enjoys problem-solving, and knows how to turn challenges into solutions, we want to meet you!

What makes this opportunity exciting?

• Be a key player in a growing 3PL and supply chain operation.
• Build strong client relationships and make a meaningful impact every day.
• Work alongside collaborative teams in a globally diverse culture.
• Bring your ideas to the table and contribute to continuous improvement.
• Grow your career with professional development opportunities and great benefits.

Who we're looking for:

Someone with customer service experience, preferably in logistics, warehousing, or supply chain, who brings strong communication skills, attention to detail, patience, positivity, and the ability to juggle multiple priorities. Experience with WMS/OMS systems and Excel is required.

At Accion Performance, we're passionate about building better futures. We believe in being humble, courageous, a light to others, and gritty enough to overcome challenges together.

Bring your customer-first mindset. Bring your problem-solving skills. Bring your ambition. Let's build something great together!