3D Printer Field Service Engineer

3D Systems Corporation; Rock Hill (SC); On-site; USD 41,328 - 46,838; Full time

Benefits offered by this job

Competitive Compensation Package

Paid Leave & Holidays

401(k) with employer matching

Health & Wellness Plans

Global Team

Job summary

3D Systems Corporation is seeking a Field Service Engineer to ensure optimal operation of 3D printer hardware at customer sites. The role involves hands-on service including installation, relocation, repair, and preventive maintenance, with travel across the western region.

Ideal candidates reside in Southern California or a major city in the region. Work in a field-based role with a generous benefits package and opportunities for growth within a global company that values innovation and talent

Qualifications

• High school diploma required; AA degree from a technical school or related; Military training preferred.
• 3+ years related experience preferred.
• Proficient in troubleshooting, configuration, installation and repair of electronic systems and computers, as well as a solid mechanical aptitude.
• Knowledge of electro/mechanical device repair with attention to detail.

Responsibilities

• Perform equipment repairs for customers, examining warranty and contract status.
• Understand and analyze unique customer configurations, including materials and software.
• Assess customers' proficiency, capability, and willingness to perform self-maintenance.
• Execute preventive maintenance tasks as directed by the Service Manager.
• Recognize the business value of customers to 3D Systems.

Skills

Troubleshooting

Installation

Repair

Electrical systems

Mechanical aptitude

Customer relations

Interpersonal communication

Problem solving

Documentation

Education

High school diploma

AA degree or technical school

Military training

Job description

3D Systems Corporation is seeking a Field Service Engineer to ensure optimal operation of 3D printer hardware at customer sites. The role involves hands-on service including installation, relocation, repair, and preventive maintenance, with travel across the western region.

Ideal candidates reside in Southern California or a major city in the region. Work in a field-based role with a generous benefits package and opportunities for growth within a global company that values innovation and talent