316105 Medical Records Clerk

Penn Medicine, University of Pennsylvania Health System; Philadelphia (Philadelphia County); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a leading academic medical center as a Medical Records Clerk. This role involves coordinating medical records processes, ensuring compliance with policies, and providing excellent customer service. Ideal for candidates with a high school diploma and relevant experience. Enjoy comprehensive benefits and support in a collaborative environment.

Benefits

Comprehensive Compensation

Tuition Assistance

Qualifications

• At least 2 years of work experience, including 1 year in a health/medical office environment.

Responsibilities

• Coordinate the medical records process including scanning, filing, and handling requests.
• Ensure compliance with JCAHO policies.
• Update Electronic Medical Records daily and maintain Document Manager.

Skills

Customer Service

Attention to Detail

Education

H.S. Diploma/GED

Job description

Join to apply for the 316105 Medical Records Clerk role at Penn Medicine, University of Pennsylvania Health System.

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Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical, and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Title:

Medical Records Clerk

Organization:

PMC Pulmonary

Location:

Penn Medicine University City - 3737 Market St

Entity:

CPUP

Hours:

Mon-Fri office hours per department needs

Responsibilities:

• Maintain a strong patient/customer focus to support high-quality care and patient satisfaction.
• Coordinate the medical records process including scanning, filing, and handling requests.
• Ensure compliance with JCAHO policies.
• Update Electronic Medical Records daily and maintain Document Manager.
• Follow specified scanning processes, ensuring proper patient identification and document routing.
• Prioritize and scan paper data into the EMR.
• Retrieve and disperse incoming faxes and mail.
• Send outgoing mail and faxes.
• Manage medical records requests and external record retrievals.
• Handle EPIC inbox and voicemail messages.
• Provide coverage at the front desk as needed.
• Complete CQI reports and maintain documentation updates.
• Track and process documentation for medical records and reimbursement.
• Confirm visits in CPR+ for billing.
• Verify scanned files are correctly stored before paper copy destruction.
• Manage requests for Advanced Directives.
• Respond professionally to record requests and inquiries.
• Sort, prioritize, and disperse faxes and mail.
• Answer calls and provide excellent customer service.
• Support reception and admin backup as needed.
• Maintain compliance with regulatory standards.
• Perform duties aligned with Penn Medicine values and policies.

Education or Equivalent Experience:

• H.S. Diploma/GED (Required)
• At least 2 years of work experience, including 1 year in a health/medical office environment (Required)

We believe that the best care for our patients starts with the best care for our employees. Our benefits include comprehensive compensation, tuition assistance, and more. Penn Medicine is an Equal Opportunity employer.

Additional Details:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Health Care Provider
• Industries: Wellness and Fitness Services, Hospitals and Health Care, Medical Practices