2nd-Shift Transportation Specialist: LTL & TMS Focus

Creative Financial Staffing, LLC; Streetsboro (OH); On-site; USD 45,000 - 46,000; Full time

Job summary

Creative Financial Staffing, LLC in Streetsboro, OH, seeks a Transportation Specialist for the 2nd shift (12:00 PM – 9:00 PM). You'll quote, schedule, and track LTL, Volume LTL, and expedited shipments, working directly with customers and carriers to ensure on-time pickups and deliveries.

You'll develop expertise in freight rating, NMFC guidelines, and TMS usage while supporting process improvements and customer satisfaction in a fast-paced brokerage environment.

Qualifications

• 1+ year of experience in customer service, transportation, logistics, or 3PL operations preferred.
• Knowledge of LTL freight rating, freight classifications, density calculations, and NMFC guidelines.
• Understanding of LTL carrier tariffs, rules, and transportation management systems (TMS).
• Ability to manage high-volume communication through phone, email, and web-based platforms.
• Availability to work a 12:00 PM – 9:00 PM schedule.

Responsibilities

• Quote and schedule LTL, Volume LTL, and expedited shipments based on customer requirements.
• Coordinate with customers, carriers, and shipping contacts to ensure timely pickup and delivery.
• Dispatch carriers and provide shipping documentation, including bills of lading.
• Track and trace shipments and communicate status updates as needed.
• Resolve shipment issues, service exceptions, and customer concerns.
• Support freight claims and assist with process improvement initiatives.

Skills

Customer service

Logistics coordination

LTL knowledge

Communication skills

Tools

TMS software

Freight rating

Job description

Creative Financial Staffing, LLC in Streetsboro, OH, seeks a Transportation Specialist for the 2nd shift (12:00 PM – 9:00 PM). You'll quote, schedule, and track LTL, Volume LTL, and expedited shipments, working directly with customers and carriers to ensure on-time pickups and deliveries.

You'll develop expertise in freight rating, NMFC guidelines, and TMS usage while supporting process improvements and customer satisfaction in a fast-paced brokerage environment.