2nd Shift Technical Service Pro II

Phantom Staffing; Chelmsford (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

A staffing agency is seeking a 2nd Shift Technical Service Technician II to troubleshoot products, perform recertifications, and train junior technicians in Chelmsford, Massachusetts. The ideal candidate should be computer literate and familiar with Oracle, Camstar, and Microsoft Office Suite. Responsibilities include ensuring compliance with procedures, documenting results, and performing upgrades on products. This role demands strong technical skills to ensure effective troubleshooting and problem resolution.

Qualifications

• Must be able to read and understand diagnostic data.
• Must be able to read and understand SOP's, work instructions, and technical schematics.
• Experience troubleshooting products at the board level or mechanical failure.

Responsibilities

• Ensure accurate completion of unit recertification.
• Document investigation and repair results.
• Perform mechanical and software upgrades to products.
• Assist in training less Senior Technicians.

Skills

Computer literacy

Familiarity with Oracle

Familiarity with Camstar

Proficient in Microsoft Office Suite

Tools

Patient simulators

Oscilloscopes

Signal generators

Input/output electronic test equipment

Job description

A staffing agency is seeking a 2nd Shift Technical Service Technician II to troubleshoot products, perform recertifications, and train junior technicians in Chelmsford, Massachusetts. The ideal candidate should be computer literate and familiar with Oracle, Camstar, and Microsoft Office Suite. Responsibilities include ensuring compliance with procedures, documenting results, and performing upgrades on products. This role demands strong technical skills to ensure effective troubleshooting and problem resolution.