2nd Shift Technical Operator Trainer - Board-Level Repair

Flex; Memphis (TN); On-site; USD 70,000 - 90,000; Full time

Job summary

Flex is seeking an Operator Trainer to support second-shift training operations by developing and delivering technical training programs for circuit board repair personnel. This role includes maintaining training materials, validating effectiveness, and driving consistency across the site.

Reporting to the Operations Training Supervisor, the Operator Trainer will create curricula, train employees, and collaborate with engineering, operations, and training teams to translate complex processes

Qualifications

• Experience delivering technical training in manufacturing or repair environments (<=140 chars)
• Ability to develop curriculum, training materials, and standardized work instructions (<=140 chars)
• Knowledge of circuit board repair, server board-level repair, troubleshooting, and repair processes (<=140 chars)
• Experience with failure analysis, root cause investigations, corrective actions, and defect prevention (<=140 chars)
• Ability to train on electronic test equipment, schematics, board layouts, repair procedures, and diagnostics (<=140 chars)
• Strong documentation skills maintaining training records, logs, procedures, and compliance docs (<=140 chars)
• Ability to evaluate training effectiveness, identify gaps, and improve programs (<=140 chars)
• Ability to manage projects, work cross-functionally, and communicate with operators, engineers, leaders (<=140 chars)

Responsibilities

• Create, maintain, and support standard work instructions, training materials, curriculum, and training practices for repair operations.
• Train new employees performing circuit board and server board-level repair activities through classroom and hands-on instruction.
• Evaluate training effectiveness through audits, observations, and feedback, implementing improvements as needed.
• Coach and develop employees in Trainer/Operator positions to ensure successful adoption of processes, equipment, and quality standards.
• Support continuous process improvement by updating training documentation, retraining employees, and recommending training methods and tools.
• Partner with engineering, operations, and training teams to translate technical processes into repeatable training programs.
• Maintain employee training records, training boards, communications, schedules, and compliance documentation.
• Promote safety, quality, defect prevention, and best-practice sharing while supporting readiness and workforce development.

Skills

Technical training delivery

Coaching employees

Curriculum development

Standardized work instructions

Cross-functional communication

Project management

Tools

Electronic test equipment

Schematics reading

Repair procedures

Job description

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

To support our extraordinary teams who build great products and contribute to our growth, we're looking to add an Operator Trainer to our team.

Reporting to the Operations Training Supervisor, the Operator Trainer will support second-shift training operations by developing and delivering technical training programs for circuit board repair personnel, maintaining training materials and documentation, validating training effectiveness, and driving consistency in training delivery across the site.

What a Typical Day Looks Like:

• Create, maintain, and support standard work instructions, training materials, curriculum, and training practices for repair operations.
• Train new employees performing circuit board and server board-level repair activities through classroom and hands-on instruction.
• Evaluate training effectiveness through audits, observations, and feedback, implementing improvements as needed.
• Coach and develop employees in Trainer/Operator positions to ensure successful adoption of processes, equipment, and quality standards.
• Support continuous process improvement initiatives by updating training documentation, retraining employees, and recommending effective training methods and tools.
• Partner with engineering, operations, and training teams to translate technical processes into repeatable and standardized training programs.
• Maintain employee training records, training boards, communications, schedules, and training compliance documentation.
• Promote safety, quality, defect prevention, and best-practice sharing while supporting organizational readiness and workforce development.

The Experience We're Looking to Add to the Team:

• Experience delivering technical training and coaching employees in a manufacturing, repair, or production environment.
• Experience developing curriculum, training materials, standardized work instructions, and repeatable training programs.
• Technical knowledge of circuit board repair, server board-level repair, troubleshooting, and manufacturing repair processes.
• Experience with failure analysis, root cause investigations, corrective actions, and defect prevention methodologies.
• Ability to train employees on the use of electronic test equipment, schematics, board layouts, repair procedures, and diagnostic techniques.
• Strong documentation skills with experience maintaining training records, repair logs, procedures, and compliance-related documentation.
• Ability to evaluate training effectiveness, identify gaps, and implement improvements to training programs and employee readiness.
• Ability to manage projects, work cross-functionally, and communicate effectively with operators, trainers, engineers, and leadership teams.

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [e-mail] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).