2nd-Shift Security Officer: Customer-First Patrol

Cambridge Security Services; Miami (FL); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

Major Medical

Dental & Vision Insurance

Paid Vacation

Free Uniforms

Holiday Premium Pay

Job summary

Cambridge Security Services is hiring a Security Officer to support safety and security operations at a Miami retail location. The role emphasizes customer service, a professional demeanor, and adherence to shoplifting protocols while maintaining a visible deterrent.

The position requires guarding duties, shift coverage from 3 PM to 11 PM, and a focus on de-escalation without physical detention. Strong communication and reliability are essential.

Qualifications

• High School Diploma or equivalent required.
• Clear verbal and written communication skills essential.
• Strong customer service mindset and active listening.
• Good judgment and calm under pressure.

Responsibilities

• Provide world-class customer service and greet customers at store entrance.
• Patrol interior/exterior and report incidents to management.
• Inspect exterior for damage and report findings promptly.
• Escort associates during cash pickups or late shifts if needed.
• Draft clear incident reports for incidents involving customers or property.

Skills

Verbal communication

Written communication

Customer service

Situational awareness

Professional appearance

Education

High School Diploma

Job description

Cambridge Security Services is hiring a Security Officer to support safety and security operations at a Miami retail location. The role emphasizes customer service, a professional demeanor, and adherence to shoplifting protocols while maintaining a visible deterrent.

The position requires guarding duties, shift coverage from 3 PM to 11 PM, and a focus on de-escalation without physical detention. Strong communication and reliability are essential.