2nd Shift Retail Lead - Customer Experience & Team Coach

Meijer; Fruitport Charter Township (MI); Vor Ort; USD 17.000 - 21.000; Vollzeit

Benefits dieser Stelle

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Zusammenfassung

Meijer in Michigan seeks a customer-focused team member to support daily store operations and deliver exceptional service. You will coach peers, help with scheduling, and ensure product freshness and compliance with safety standards. The role may involve acting in lead capacity in other departments as needed.

Strong communication and retail experience are valued, along with a commitment to an inclusive work environment and positive customer interactions across shifts.

Qualifikationen

• Passion for customer service with total engagement.
• Excellent verbal and written communication.
• Retail or other customer service experience preferred.
• Creative thinking and ability to influence others.
• Ability to lift, carry, push, pull, bend, and twist.
• Commitment to fostering an inclusive environment.

Aufgaben

• Engage customers to provide the best possible shopping experience.
• Communicate with team members and assign daily tasks.
• Mentor and coach team members to meet service goals.
• Assist training and cross-training for high-potential staff.
• Assist with department scheduling to improve service and sales.
• Ensure product freshness and rotate stock per policy.
• Lead safety and food-safety compliance for the area.
• Oversee ordering, receiving, stocking, pricing, and displays.
• Foster Meijer culture with diversity, equity, and inclusion.
• Operate a register and handle cash when needed.

Kenntnisse

Customer service

Communication

Leadership potential

Retail experience

Teamwork

Adaptability

Ausbildung

Customer service experience preferred

Jobbeschreibung

Meijer in Michigan seeks a customer-focused team member to support daily store operations and deliver exceptional service. You will coach peers, help with scheduling, and ensure product freshness and compliance with safety standards. The role may involve acting in lead capacity in other departments as needed.

Strong communication and retail experience are valued, along with a commitment to an inclusive work environment and positive customer interactions across shifts.