2nd Shift Residential Service Technician – In‑Home Solutions Pro

Lumiere Outdoor Lighting; Minneapolis (MN); On-site; USD 65,000 - 120,000; Full time

Benefits offered by this job

Bonus opportunities

HSA/FSA plans

Paid Time Off

Six holidays

Fitness center access

Employee discounts

Uniforms provided

Job summary

Hero is hiring a Service Technician to troubleshoot, repair, and provide solutions for a variety of equipment in residential settings. You will be self-motivated, coachable, and customer-focused, supporting homeowners with care and professionalism.

Join a high-energy team with a strong core values culture, flexible scheduling, and a comprehensive benefits package including PTO and holidays.

Qualifications

• Minimum of three years of field experience in Residential Services.
• Valid driver’s license with clean driving record.
• Ability to lift 50 pounds and work in tight spaces.

Responsibilities

• Complete general in-home service and maintenance calls.
• Establish customer rapport to sell the right products and services.
• Coordinate with dispatch and management to ensure smooth operations.
• Maintain a clean, organized truck and job sites.

Skills

Excellent communication

Customer service

Problem solving

Education

NATE Certification

Job description

Hero is hiring a Service Technician to troubleshoot, repair, and provide solutions for a variety of equipment in residential settings. You will be self-motivated, coachable, and customer-focused, supporting homeowners with care and professionalism.

Join a high-energy team with a strong core values culture, flexible scheduling, and a comprehensive benefits package including PTO and holidays.