2nd Shift Residential Tech (Shift: 12pm-8pm) Open to all Trades: HVAC/Plumbing/Electric

Hero Home Services; BLOOMINGTON (MN); On-site; USD 65,000 - 120,000; Full time

Benefits offered by this job

Bonus opportunities

H.S.A. and F.S.A.

Paid Time Off starting at two weeks a 

Six paid Holidays a year

Fitness center access

Employee discounts

Uniforms provided

Job summary

Hero Home Services is hiring a Service Technician in Bloomington, MN. This role focuses on troubleshooting, repairing, and delivering the right solutions for residential service needs. The ideal candidate is self-motivated, detail-oriented, and customer-focused, with a passion for helping homeowners.

The position offers a strong benefits package and opportunities for growth, with a pay range of $65,000 to $120,000 per year.

Qualifications

• Minimum of three years of field experience in Residential Services.
• Must have valid driver’s license with clean driving record.
• NATE Certification or Comp Cards are preferred but not required.
• Ability to lift 50 pounds and work in confined spaces.
• Excellent communication with customers and team members.

Responsibilities

• Complete general in-home service and maintenance calls.
• Establish customer rapport to sell the right products and services.
• Coordinate with dispatch and managers for smooth job completion.
• Maintain a clean and organized truck and jobsite.

Skills

Field experience

Residential services

Customer communication

Safety compliance

Education

Valid driver’s license

Job description

Overview

At Hero, we believe that our employees will take great care of our customers because we take great care of our employees. That is why we are looking for the best of the best to join our team and have designed an amazing benefits package to take care of each one of our team members.

Hero keeps ourT.R.U.E.core values as a top priority.We strive to support our Heroes with aculture of caring, transparency, and operational excellence.We are a high energy team that is growing fast. We set goals, reward team members for hard work, and push each other to be the best we can be.

Every Hero on our team must exemplify our core values:

• Team Before Self
• Remarkably Great & Driven
• Ultimate Professionalism
• Excellent Communication

A Service Technician at Hero is responsible for troubleshooting, repairing, and providing the correct solutions for all the types of equipment we service. Candidates who will thrive in this role enjoy learning how to grow their skills and getting better at what they do. They are also self-motivated, open to coaching and have a passion for working helping customers with their Residential Service needs.

Amazing Benefits Package

• Bonus opportunities available
• H.S.A. and F.S.A. plans available
• Paid Time Off starting at two weeks a year
• Six paid Holidays a year
• Full access to Peak Health fitness and recovery center
• Employee discounts on services – at cost pricing available
• Uniforms provided

Schedule

• 2nd Shift: 12:00 PM - 8:00 PM
• Work any day of the week with flexible scheduling options
• Schedules designed to support family needs, commuting, and work-life balance

Schedule selection may vary based on availability

Essential Job Duties

• Complete general in-home service and maintenance calls
• Establish customer rapport to sell the right products and services
• Work with dispatch, managers, and other in-house staff to ensure smooth operations for completed and incomplete jobs
• Maintain a clean and inventoried truck as well as keeping jobsites clean if not cleaner then when arrived

Qualifications

• Demonstrates Hero core values at a high level (T.R.U.E.)
• Valid driver’s license with clean driving and criminal record
• *Minimum of three years of field experience in Residential Services*
• NATE Certification or Comp Cards are preferred but not required
• Able to communicate professionally, clearly, and concisely with other team members, management, and customers via phone and email
• Ability to lift 50 pounds, climb stairs and ladders, and work in small spaces
• Must be highly detailed and demonstrate the ability to follow through
• Highly motivated, flexible, and great attitude on life
• Outgoing personality that blends well with a fast-paced, goal-driven environment
• Demonstrates a strong ability to multi-task and problem solve with a sense of urgency
• On time, with a clean presentation of them self, meeting the dress code, and prepared to work every day
• Be highly skilled in troubleshooting and creating accurate solutions for our customers
• Reliable support for your team by having excellent timeliness and attendance

Posted Min Pay Rate

USD $65,000.00/Yr.

Posted Max Pay Rate

USD $120,000.00/Yr.