2nd Shift Repair Supervisor

CTDI; Fort Worth (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Weekly pay every Thursday

Monthly Incentive Bonus

Health insurance

Vision insurance

401(k)

Life insurance

Disability insurance

Employee assistance program

Flexible spending account

Job summary

CTDI is looking for a Repair Supervisor in Fort Worth, Texas. This role involves coordinating repair activities and supervising repair technicians to ensure tasks are completed accurately and timely. The ideal candidate will have experience in circuit board soldering and technical management.

This position offers various benefits including competitive pay, health and vision insurance, as well as a 401(k). Join CTDI to work in a dynamic team-oriented environment!

Qualifications

• Electronics certification required.
• Experience in circuit board soldering required.
• Previous technical management/leadership experience.

Responsibilities

• Coordinate repair activities and supervise a team of repair technicians.
• Ensure timely and accurate completion of repair tasks.
• Train and mentor repair technicians for skill enhancement.

Job description

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide.

The Repair Supervisor is responsible for coordinating repair activities. This position supervises a team of repair technicians, assigns tasks, and ensures efficient and timely completion of repairs, while managing schedules, records, and optimizing operations to meet customer needs.

Shift Information

2nd Shift: 3:00PM - 11:45PM, Monday-Friday

Duties and Responsibilities

• Assists the Branch Operations in coordinating the operations and processes of testing, repairing, and refurbishing products.
• Supervise and coordinate repair technicians to ensure timely and accurate completion of repair tasks, quality performance, safety standards, and efficient turnaround times.
• Direct the work of employees engaged in wiring, soldering, and assembling fabricated components to create subassemblies or assemblies for electrical or electronic systems.
• Engages in employee relations initiatives, promptly addressing and resolving employee concerns to maintain a positive work environment.
• Conduct thorough reviews of work orders to ensure accuracy and completeness.
• Train and mentor repair technicians, providing ongoing coaching and development opportunities to enhance technical skills and performance.
• Assisting in enhancing the performance and productivity of a department of employees within the repair operation.
• Order parts and equipment, as necessary.
• Provide the next level of support for escalated technical issues during the work shift.
• Communicate with customers to provide updates on repair status and address any concerns or issues.
• Ensure compliance with health and safety regulations, company policies, and industry standards to maintain a safe working environment for employees and visitors.
• All other duties assigned, based on the business the warehouse supports.

Required Skills and Experience

• Electronics certification.
• Experience in circuit board soldering required.
• Previous technical management/leadership experience.
• Detail-oriented and organized, with the ability to prioritize tasks and manage multiple projects simultaneously.
• Strong leadership and interpersonal skills.
• Effective communication skills, both verbal and written, with the ability to communicate technical information clearly and concisely.
• Capable problem-solving skills and decision-making capabilities, demonstrating a strategic approach with a focus on achieving results and fostering continuous improvement.
• Capacity to engage with customers in a professional manner.
• Strong computer skills, including proficiency in Microsoft Office.
• Knowledge of ISO 9000 Quality Systems.

Preferred Skills and Experience

• Previous experience working in a high-volume distribution, manufacturing, technical service (i.e. testing and repair) or forward logistics operation a plus.
• Experience working with UKG and Kronos.
• Experience in supervising temporary staff.
• General knowledge of OSHA Standards.

Educational Requirements

• Associate degree preferred or equivalent work experience.

Physical Demands and Working Conditions

• Warehouse environment.

Benefits

• Weekly pay every Thursday.
• Monthly Incentive Bonus.
• Positive, team-oriented, inclusive workplace.
• Health insurance.
• Vision insurance.
• 401(k).
• Life insurance.
• Disability insurance.
• Employee assistance program.
• Flexible spending account.

Work Authorization

• United States (Required).
• Must be 18 years of age.

This position does not qualify for visa sponsorship.

CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.