2nd Shift Logistics Coordinator - Dispatch & Customer Care

Syfan Logistics; Gainesville (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Syfan Logistics is seeking a Logistics Coordinator for 2nd shift (M-TH 2PM-12AM) in Gainesville, GA. You will coordinate with carriers and customers to guarantee on-time service, utilizing the TMS and Microsoft Office to track loads and resolve issues.

Ideal candidates have strong customer service, communication, and problem-solving skills, with the ability to adapt to high-volume, dynamic loads in a team setting. This is a full-time onsite role with potential weekend hours.

Qualifications

• High school diploma or GED required; Bachelor’s degree preferred
• Experience handling carriers and customers with a focus on on-time delivery
• Proficiency with office software and transportation management systems

Responsibilities

• Dispatch carriers by phone and computer.
• Manage load information including pickup and delivery times.
• Track driver movements and communicate status to shippers.
• Update sales reps on delays or issues to ensure on-time delivery.
• Document communications with carriers and customers in TMS logs.

Skills

Customer service

Microsoft Office

TMS systems

Load planning

Communication

Problem solving

Teamwork

Education

High school diploma / GED

Bachelor’s degree preferred

Tools

TMS (Syfan)

Microsoft Office

Job description

Syfan Logistics is seeking a Logistics Coordinator for 2nd shift (M-TH 2PM-12AM) in Gainesville, GA. You will coordinate with carriers and customers to guarantee on-time service, utilizing the TMS and Microsoft Office to track loads and resolve issues.

Ideal candidates have strong customer service, communication, and problem-solving skills, with the ability to adapt to high-volume, dynamic loads in a team setting. This is a full-time onsite role with potential weekend hours.