2nd Shift Logistics Agent - Hybrid/Remote

Aston Carter; Belleville (MI); Hybrid; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short & long-term disability

HSA

Transportation benefits

Employee Assistance Program

Time Off/PTO

Job summary

Aston Carter is hiring a Logistics Agent for the 2nd shift at the Willow Run airport area. You will help move freight efficiently, coordinate with carriers, and ensure timely pickup and delivery of parts across the country.

The role requires 2+ years of customer service, strong communication, and the ability to work in a fast-paced call-center-like environment. The position offers hybrid onsite/remote work after the first month with shift premiums.

Qualifications

• Minimum 2 years of customer service experience.
• Proficiency in MS Office.
• Ability to type 30+ words per minute.
• Strong communication skills.
• Ability to work efficiently under pressure with a sense of urgency.

Responsibilities

• Communicate with customers to assess shipping needs and determine cost-effective solutions.
• Coordinate logistics by identifying required resources such as trucks and pallets.
• Track and trace shipments to ensure on-time delivery.
• Apply problem-solving and critical thinking to resolve logistics challenges.
• Engage in clear communication over the phone to manage customer sales and retention.

Skills

Customer service

MS Office

Typing speed 30+ wpm

Strong communication

Work under pressure

Tools

MS Office

Job description

Aston Carter is hiring a Logistics Agent for the 2nd shift at the Willow Run airport area. You will help move freight efficiently, coordinate with carriers, and ensure timely pickup and delivery of parts across the country.

The role requires 2+ years of customer service, strong communication, and the ability to work in a fast-paced call-center-like environment. The position offers hybrid onsite/remote work after the first month with shift premiums.