2nd Shift - Inside Sales Support - Customer Experience Rep

Crown Equipment Corporation; Cincinnati (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health/Dental/Vision/Prescription Drug Plan

Flexible Benefits Plan

401K Retirement Savings Plan

Paid Parental Leave

Paid Holidays

Paid Vacation

Tuition Reimbursement

Tuition Reimbursement

Job summary

Crown Equipment Corporation in Cincinnati, OH is seeking a 2nd Shift Inside Sales Support - Customer Experience Rep. The role involves answering sales inquiry calls, providing information, pre-qualifying inquiries, and logging sales data.

Candidates should have a high school diploma, strong communication and organizational skills, and proficiency in Microsoft Office. Crown offers a comprehensive benefits package including health coverage, retirement plans, and paid leave.

Qualifications

• High school diploma or equivalent.
• Strong communication, organizational, and time management skills.
• Problem-solving capabilities and self-motivation required.
• Proficiency in Microsoft Office is necessary.

Responsibilities

• Answer sales inquiry calls.
• Provide information via phone or email.
• Pre-qualify customer inquiries.
• Make outbound calls and log sales info.
• Follow up on sales leads.
• Participate in training locally and at headquarters.
• Work within various departments as needed.

Skills

Strong communication skills

Organizational skills

Time management skills

Problem-solving capabilities

Self-motivation

Teamwork ability

Proficient in Microsoft Office

Education

High school diploma or equivalent

Job description

2nd Shift - Inside Sales Support - Customer Experience Rep

Location: Cincinnati, OH, US, 45202

Company Description:

Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.

Job Duties

• Answer incommoding sales inquiry telephone calls.
• Provide information by phone, through email or by mail.
• Pre-qualify customer inquiry and disseminate call information to appropriate sales person or department.
• Make outbound telephone calls.
• Log, track, and communicate sales call information.
• Follow-up on sales leads and record sales results.
• Participate in training activities locally, in the field, & occasionally at the New Bremen corporate headquarters.
• Work within various departments within the branch as needed.

Minimum Qualifications

• High school diploma or equivalent
• Strong communication, organizational, and & time management skills.
• Strong problem-solving capabilities, strong sense of responsibility and self-motivation, and ability to work in a team environment are necessary.
• Must be proficient in Microsoft office.
• Valid driver's license, good driving record, & the ability to safely operate lift trucks
• Completion of background check, drug screen & physical required.

Preferred Qualifications

• None listed

Work Authorization:

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Compensation and Benefits:

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EOE Veterans/Disabilities