2nd shift-Flex Dishwasher

North Star Mohican Casino Resort; Northern (KY); Hybrid; USD 21,000 - 28,000; Full time

Job summary

North Star Mohican Casino Resort is seeking a Dishwasher to join our team. The position pays $16.50 per hour and includes potential shift and weekend differentials where applicable. The role reports to the Sous Chef and requires the ability to work closing shifts.

A gaming license may be required if the salary reaches $50,000/year. The responsibilities include maintaining high standards of guest service, keeping the dish area clean and stocked, and adhering to all policies and procedures of the

Qualifications

• High school diploma or GED preferred.
• Must be able to speak effectively and interact with customers and employees.
• Previous customer service experience is preferred.

Responsibilities

• Maintains highest standards of customer service according to North Star Mohican Casino Resort policies.
• Must maintain an acceptable departmental attendance record.
• Provide prompt, efficient, and courteous service to guests.
• Must be reliable and prompt when reporting to work.
• Must wear the approved, departmental uniform.
• Empty garbage cans and transport to designated areas.
• Scrape, rack, wash, and unload dishware efficiently.
• Maintain a safe and clean environment for guests and fellow associates.
• Keep work areas neat, clean, sanitized, and stocked with needed equipment and cleaning supplies.
• Report guest complaints to immediate supervisor for resolution.
• Understand organizational goals and demonstrate commitment to them in terms of performance.
• Perform as a team member and assist fellow associates to ensure smooth operation.
• Prioritize and handle multiple tasks simultaneously.
• Adhere to all rules, policies, and procedures of North Star Mohican Casino Resort and the Food and Beverage Department.
• Must adhere to Drug and Alcohol-Free Workplace Policy.

Skills

Customer service

Punctual

Reliable

Communication skills

Teamwork

Education

High School Diploma or GED

Job description

P osition : Dishwasher Hourly: $16.50/Hour, plus shift and weekend differential, if applicable Location : Resort Reports to : Sous Chef

Must be able to work closing shifts

Possible Gaming License Requirement: A gaming license is required in this role if the employee reaches a salary threshold of $50,000/year.

Responsibilities :

• Ensures that the highest standards of customer service aremaintainedin accordance withpolicies and procedures set forth by North Star Mohican Casino Resort.
• Mustmaintainan acceptable departmental attendance record.
• Provide prompt, efficient, and courteous service to guests.
• Must be reliable and prompt when reporting to work.
• Mustwear the approved, departmental uniform.
• Provide prompt, efficient, and courteous service to guests.
• Empty garbage cans as needed and transported todesignatedareas.
• Scrape, rack, wash, and unload dishware from dishwasher in an efficientmanner.
• Maintain a safe and clean environment for guests and fellow associates.
• Keep work areas neat, clean, sanitized, and stockedwithneeded equipment and cleaning supplies.
• Report any guest complaints or concerns tothe immediatesupervisor for resolution.
• Understand the goals and vision of the organization anddemonstratecommitment to those goals in terms of individual and team performance.
• Perform as a team member andassistfellow associates to ensuresmoothoperation.
• Prioritize and handle multiple tasks simultaneously.
• Must adhere to all established rules, regulations, procedures, and policies of North Star Mohican Casino Resort and the Food and Beverage Department.
• Must adhere to the Casino’s Drug and Alcohol-Free Workplace Policy during employment.
• Must maintain compliance with all workplace policies, procedures, ordinances, laws, and other communicated expectations, including but not limited to: EmploymentManual, Gaming Ordinance, State Gaming Compact, Tribal Internal Controls, Departmental Procedures,memosor other communication from supervisory or regulatory personnel.
• The above-mentioned duties and responsibilities are NOT an all-inclusive list, but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based upon organizational needs and/ordeemednecessary by the department manager.

Qualifications & Education :

• High School Diploma or GEDrequiredis preferred. High School Diploma or GED isrequiredif you are 19 years old and under.Position is flex for minors aged 16-17 who have either received a high school diploma or are currently completing their high school education.
• North Star Mohican Casino Resort is looking for a courteous and friendly individual.
• Mustpossesseffective communication skills:abilityto speak effectively and interact well with the customers and employees.
• Previouscustomer service experience is preferred.
• Strive to work independently, with minimal supervision.
• Maintain a positive attitude towards each guest and fellowemployee;andparticipate ina strong teameffort.
• Must have demonstrated ability to maintain satisfactory working record in any prior or current employment
• Must have the ability to remain calm and professional in a fast-paced environment.

Work Conditions :

• Mustpossessthe ability to be mobile 100% of the shift, which includes prolonged periods of being on your feet.
• Requiredtofrequentlystand, walk, talk, and hear. Also required to use hands/fingers to handle or feel objects, tools or controls; climb or balance; and stoop, kneel, crouch, or crawl; reach with hands and arms; along with the ability to lift and/or move up to sixty (60) pounds on a frequent basis; with help/assistance.
• Must be able to work in an area that is both unusually hot and cold, with a moderate to higher-than-normal noise level.
• Required vision abilities to perform this job include close vision, distance vision, color vision, peripheral vision, depth perception along with the ability to read tickets and adjust focus.
• Must be able to work in an area that is both unusually hot and cold, with a moderate to higher-than-normal noise level.
• Workenvironment requires excellent personal hygiene, due to working near others.
• The work environment is non-smoking; and dust andnoise levels may vary depending on location and work area.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.