2nd Shift Direct Care-Recovery Services

MHA (Mental Health Association); West Springfield (MA); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Health Care Plan

Retirement Plan

Paid Time Off (PTO)

Family Leave

Long Term Disability

Job summary

MHA (Mental Health Association) in West Springfield, MA is seeking a Residential Recovery Specialist for the 2nd shift to support residents in a trauma-informed, structured, recovery-focused environment. The role includes ensuring adherence to treatment plans, facilitating recovery activities, and assisting with daily living tasks such as meals, housekeeping, and transportation.

Qualifications include a high school diploma or GED, valid driver's license, MAP, CPR, and First Aid certifications,

Qualifications

• High school diploma or GED required; 18+ years old.
• MAP, CPR, and First Aid certifications required.
• Experience working with homelessness, trauma, psychiatric diagnoses, and/or addiction preferred.

Responsibilities

• Ensure resident activities support program policies, treatment goals, and a structured routine.
• Provide trauma-informed, gender-responsive support, including crisis intervention and de-escalation.
• Assist with daily living tasks, independent living skills, and participation in recovery-focused activities.
• Facilitate or co-facilitate groups, meetings, and structured program activities.
• Transport residents as needed and maintain safe, organized program spaces.
• Document resident progress, administer medications per MAP certification, and promote a recovery-oriented environment.

Skills

Trauma-informed approach

Crisis intervention

De-escalation

Daily living support

Education

High school diploma or GED

Tools

MAP Certification

CPR Certification

First Aid Certification

Job description

2nd Shift Direct Care On-site Division of Recovery Services (DRS) Full time West Springfield, Massachusetts, United States

Position Summary

The Residential Recovery Specialist (RRS) supports residents in a safe, structured, and trauma-informed environment. This role helps residents follow their individualized treatment plans, engages them in recovery and relapse prevention, and assists with daily living tasks such as meal prep, housekeeping, and transportation. The RRS plays a vital role in fostering a supportive, recovery-focused community.

Pay Rate

Pay Rate: $19 - $21 an hour

Open Shifts

• - Monday, Thursday & Friday 3pm-11pm, Tuesday 4pm-11pm, Wednesday 2pm-11pm (40hrs)
• - Sunday through Tuesday 3pm-11pm, Wednesday 2pm-11pm, Thursday 4pm-11pm (40hrs)
• - Tuesday, Thursday & Saturday 3pm-11pm, Wednesday 2pm-11pm, Friday 4pm-11pm (40hrs)

Key Responsibilities

• Ensure resident activities support program policies, treatment goals, and a structured routine.
• Provide trauma-informed, gender-responsive support, including crisis intervention and de-escalation.
• Assist with daily living tasks, independent living skills, and participation in recovery-focused activities.
• Facilitate or co-facilitate groups, meetings, and structured program activities.
• Transport residents as needed and maintain safe, organized program spaces.
• Document resident progress, administer medications per MAP certification, and promote a recovery-oriented, person-centered environment.

About the GRIT Program

The GRIT program at MHA provides residential rehabilitation for individuals with substance use challenges and co-occurring mental health conditions. Residents participate in individualized counseling, recovery-focused programming, and community activities such as education, job training, or employment, all within a structured and supportive environment. With locations in Springfield (men's programs) and Holyoke (LGBTQIA+ program), GRIT combines the comforts of home with access to vital resources. A skilled, multidisciplinary team works closely with each resident to support recovery, personal growth, and long-term stability, while creating personalized aftercare plans for a successful return to the community.

Equal Opportunity Statement

The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Requirements

• Valid driver's license, safe and reliable vehicle, and acceptable driving record.
• High school diploma or equivalent (GED) preferred; at least 18 years old.
• Experience working with individuals impacted by homelessness, trauma, psychiatric diagnoses, and/or addiction preferred.
• Demonstrated ability to work independently, manage time, and prioritize tasks.
• Strong oral, written, organizational, and computer skills.
• Ability to build supportive community in a diverse residential setting.
• Must be able to pass and maintain certifications in MAP, CPR, and First Aid.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (403B, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Long Term Disability $19 - $21 an hour