2nd Shift Control Room Operator: Incident Response

Live! Hospitality & Entertainment; Louisville (KY); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability plans

401k with company matching

Job summary

A popular entertainment venue in Louisville, Kentucky is seeking a Control Room Operator for the 2nd shift. This role involves monitoring security systems, responding to alarms, and ensuring effective communication during incidents. Candidates should be proficient in Microsoft Office and possess strong attention to detail. Competitive benefits are offered, including health, dental, and 401k matching.

Qualifications

• Ability to sit for up to 90% of their shift.
• Ability to stare at monitors for hours at a time.
• Ability to listen to radio traffic and discern important information.

Responsibilities

• Respond to intrusion alarms by instructing the team.
• Control remotely gates, doors, or other access points.
• Monitor and respond to the Fire Alarm system.

Skills

Effective communication

Ability to monitor and respond

Knowledge of Microsoft Office

Ability to follow SOP's

Job description

Control Room Operator - 2nd Shift (4pm-12am)

Job Category: Administrative

Requisition Number: CONTR003663

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• Posted : November 2, 2022
• Full-Time

Locations

Showing 1 location

Description

• Monitoring the camera system.
• Respond to intrusion alarms by instructing the team.
• Respond to all radio traffic and log such that is required to be logged.
• Effective communication during live incident tracking is an important part of the incident response.
• Control remotely such as gate, doors, or other access points.
• Monitor and respond to the Fire Alarm system.
• Monitor the BAS (Building Automation System).
• Fill out incident reports as required.
• Controlling and issuing keys and radios
• Create and check status of access control cards.
• Respond to the phone system for the call boxes in the garage as well as for the elevators.
• Turn on and off elevators as required.
• Ability to sit for up to 90% of their shift.
• Ability to stare at monitors for hours at a time.
• Knowledge of Microsoft Office, most importantly word and excel.
• Ability to listen to radio traffic and discern what is important and needs recorded, and not important to the operations.
• Ability to follow SOP’s to ensure the welfare of our property and its guests.

The Control Center Operator may at time, have to cover the on-coming shift for call off’s or until a relief can get there.

We offer competitive benefits, includinghealth, dental and vision insurance, life insurance and disability plans, as well as a 401k with company matching

Equal Opportunity Employer
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