Security Shift Supervisor - Research Facility

Allied Universal; Shoreview (MN); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Life Insurance

Job summary

Allied Universal in Minnesota is seeking a Shift Supervisor RSOC for 1st shift to monitor, analyze, and respond to security events across multiple locations using advanced security platforms.

The role requires at least one year of security experience or a background in law enforcement or the military, plus a valid driver's license and driving history. You will operate access control, VMS, and incident management tools and coordinate with internal teams and clients.

Qualifications

• Minimum 1+ year of security experience or prior law enforcement or military background.
• Valid driver's license with at least one year of driving history.
• Ability to work in a technology-driven SOC environment.

Responsibilities

• Monitor and respond to security events across multiple sites.
• Operate S2 NetBox access control and generate reports.
• Review video with Milestone VMS to support investigations.
• Manage incidents and document them in ticketing systems such as ServiceNow.

Skills

Security experience

Driving history

Tools

S2 NetBox

Milestone VMS

ServiceNow

AlertMedia

Everbridge

Traka

Fusion/Salesforce

Dataminr

Job description

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Pay Rate: $27.81 / Hour paid WEEKLY with benefits including medical, dental, vision, 401k, and life insurance
Minimum 1 plus years of Security experience Or prior Law Enforcement or Military experience required
Candidates MUST have a valid driver's license with at least one year of driving history
Allied Universal is the world's largest private security company with over 800,000 employees! Allied Universal offers unmatched career growth opportunities in the security industry

Key Responsibilities & Required Experience

The Shift Supervisor SOC Operator is responsible for monitoring, analyzing, documenting, and responding to security and operational events across multiple locations. Candidates should be comfortable working in a technology-driven environment and demonstrate strong critical thinking, communication, and incident management skills.

Primary Responsibilities Include:

• Operate and manage the S2 NetBox Access Control System, including generating reports, responding to alarms, investigating activity, and navigating system partitions.


• Utilize Milestone Video Management System (VMS) to review, monitor, and collect video evidence supporting investigations and security incidents across a network of 1,000+ cameras.


• Manage and respond to incidents through various ticketing systems, ensuring timely, accurate documentation and closure. Experience with ServiceNow is preferred.


• Create, distribute, and manage emergency and operational communications using mass notification platforms, such as AlertMedia or Everbridge.


• Administer the Traka Key Management System, including profile creation, access-level assignments, and key accountability functions.


• Generate and maintain incident reports and asset information using Fusion/Salesforce platforms.


• Monitor intelligence feeds through Dataminr, evaluate emerging threats, and elevate incidents in accordance with established procedures.


• Maintain detailed incident documentation and provide timely communications to internal stakeholders and client personnel.


• Demonstrate strong situational awareness, multitasking abilities, and decision-making skills in a 24/7 operations environment.

Available Shifts

Shift Supervisor RSOC 1st Shift

• Monday - Friday, 3:00 M - 11:00 PM (40 hours/week)

Preferred Qualifications

• Experience working in a Security Operations Center (SOC/RSOC) environment.


• Experience with access control, video management, incident management, and mass notification systems.


• Strong written and verbal communication skills.


• Ability to prioritize multiple incidents and tasks simultaneously.


• Proficiency with Microsoft Office applications and security technology platforms.


• Ability to work independently while maintaining exceptional attention to detail.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1743544