2nd Assistant Manager – Pump & Pantry

Jobtailor; Bellevue (NY); On-site; USD 38,000 - 56,000; Full time

Job summary

Jobtailor seeks a diligent Store Supervisor to oversee daily operations at Pump & Pantry locations in the New York area. You will supervise team members, ensure policy compliance, manage cash handling, and handle documentation while maintaining safety and cleanliness standards.

The role requires high school level education, availability for nights/weekends, and a ServSafe/food handling certification where applicable. Supervisory experience is essential for this position.

Qualifications

• High school diploma or GED (or equivalent).
• Food Handler’s permit or Serve Safe Certification where required by law or policy.
• Knowledge of store operations equipment and maintenance.
• Ability to work nights, weekends, and holidays.

Responsibilities

• Support the overall operation of assigned Pump & Pantry locations.
• Oversee daily store operations in the absence of the GM or 1st Assistant Manager.
• Ensure company standards are met through supervision of team members.
• Complete and submit required paperwork accurately and on time.
• Open and close shifts and complete required documentation.
• Ensure customer needs are met and customer service policies are followed.
• Supervise cash handling procedures, controls, and deposits.

Skills

Customer Service

Inventory Control

Team Supervision

Operational Management

Education

High school diploma or GED

Job description

• Support the overall operation of assigned Pump & Pantry locations
• Oversee daily store operations in the absence of the General Manager or 1st Assistant Manager
• Ensure company standards are consistently met through direct involvement and supervision of team members
• Complete and submit required paperwork accurately and on time
• Open and close shifts and complete required documentation
• Ensure customer needs are met and customer service policies are followed
• Supervise cash handling procedures, controls, and bank deposits
• Assist with food preparation, handling, storage, safety, labeling, code dating, hold times, and temperature controls
• Resolve customer, personnel, and mechanical issues
• Maintain store cleanliness, organization, safety, and appearance
• Assist with inventory ordering, control, and merchandise pricing
• Support company training programs and supervise/train store personnel
• Ensure shifts are adequately covered and personnel are in proper uniform
• Implement and enforce company policies and procedures
• Report maintenance, customer, and personnel problems to upper management
• Maintain records related to merchandise, personnel, and fuel
• Promote a safe and healthy work environment
• Attend management and training sessions as required
• Provide friendly and competent customer service
• Directly supervise 4 to 16 employees
• Perform other duties as assigned

Requirements

• High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience
• Must have a Food Handler’s permit or Serve Safe Certification where required by law or policy
• Knowledge of operations and maintenance of all equipment in the assigned stores
• Ability to work nights, weekends, and holidays
• Ability to work a minimum of three 2nd shifts per week opposite the manager
• Reliable transportation and phone
• Regular and consistent attendance
• Ability to communicate in English, if applicable
• Ability and willingness to deliver friendly, courteous, and prompt customer service
• Ability and willingness to work cooperatively with other team members
• Ability to occasionally lift and/or move up to 50 lbs.
• Ability to stand for long periods and frequently walk, use hands and fingers, handle or feel, reach with hands and arms, talk and hear; occasionally sit, climb or balance, stoop, kneel, crouch or crawl
• Physical attendance at the primary work location is required

Core Competencies

Demonstrates strong operational oversight and customer service skills while effectively managing team dynamics and ensuring compliance with company policies. Capable of maintaining store standards, supervising staff, and handling inventory and cash management.

Highest-signal resume keywords

• Food Handler’s Permit
• Customer Service
• Inventory Control
• Team Supervision
• Operational Management

Hard Skills

• Cash Handling Procedures
• Food Safety
• Inventory Ordering
• Equipment Maintenance
• Documentation Accuracy

Soft Skills

• Team Collaboration
• Problem Resolution
• Communication
• Customer Engagement
• Reliability

Certifications & Qualifications

• Serve Safe Certification

Industry Keywords

• Store Operations
• Shift Management
• Safety Standards
• Customer Needs
• Personnel Management