261543 (KMc) Waiting List Assistant

NHS Ayrshire & Arran; Woodburn (VA); On-site; USD 28,000 - 33,000; Full time

Job summary

NHS Scotland is seeking an Administrative and Clerical Support officer to assist Waiting List management and respond to routine information requests. You will ensure prompt and accurate input of patient details to waiting lists and help book appointments as directed by the waiting list management team.

The role involves performing high-quality clerical duties daily, contributing to the smooth running of the department, and working as part of a supportive team.

Qualifications

• Experience providing administrative and clerical support in a busy office.
• Ability to input patient details accurately and on time.
• Experience handling waiting lists or appointment bookings is a plus.

Responsibilities

• Provide administrative and clerical support for waiting list management.
• Input patient details promptly into waiting lists and assist with booking appointments.
• Support daily running of the department as part of the team.

Skills

Administrative support

Clerical duties

Waiting list management

Job description

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

To provide effective and efficient administrative and clerical support in relation to Waiting List management and to respond to routine requests for information. Ensure the prompt and accurate input of patient details to appropriate waiting lists and assist booking appointments as directed by waiting list management team. To provide a high-quality support by undertaking all administrative and clerical duties in the daily running of the department, as an individual and as a team member.

Working Pattern: Monday - Thursday: 09:15 - 17:00; Friday - 09:00 - 16:30

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service. Further information on what NHS Scotland Boards are required to do to check this as well as what your responsibilities include can be found in the further information for this vacancy.

We will fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.

If after reading this information you have any questions, please contact Iseabal Cameron at 0131 536 5030.