2610-1 Loan Operations Manager

Tennessee Bankers Association; Nashville (TN); On-site; USD 120,000 - 180,000; Full time

Job summary

INSOUTH Bank is seeking a highly skilled Loan Operations Manager to lead critical functions that support lending teams, customers, and the bank's success. This role oversees loan booking, servicing, documentation, reporting, quality control, and loan maintenance while supervising a talented team and guiding the strategic direction of the Loan Operations and CDP departments.

The position requires strong leadership, a detail-focused approach, and a track record of regulatory compliance and

Qualifications

• Minimum of 10 years in commercial and consumer loan operations.
• Minimum of 5 years of management experience.
• Strong knowledge of loan servicing, documentation, collateral perfection.
• Experience with regulatory compliance in banking.

Responsibilities

• Oversee loan operations, documentation, servicing, and reporting.
• Lead the Loan Operations and Central Document Processing (CDP) Department.
• Ensure accuracy, efficiency, and regulatory compliance across all lending activities.

Skills

Leadership

Management

Compliance

Lending operations

Process improvement

Education

Associate degree in Business, Finance, Accounting, or related field

Job description

INSOUTH Bank

Loan Operations Manager

INSOUTH Bank is seeking a highly skilled Loan Operations Manager to lead critical functions that support our lending teams, customers, and overall bank success. This is an outstanding opportunity for a proven leader to oversee loan operations, documentation, servicing, quality control, and reporting while managing a talented team and contributing to the strategic direction of the bank.

The Loan Operations Manager is responsible for the overall leadership, management, and performance of the Loan Operations and Central Document Processing (CDP) Department.

This role oversees loan booking, servicing, payment processing, documentation preparation, reporting, quality control, loan maintenance, and operational support for consumer, commercial, real estate, and SBA lending activities. The position works closely with executive management, lending officers, credit administration, compliance, accounting, and other key departments to ensure operational accuracy, efficiency, and regulatory compliance.

Required Experience

• Minimum of 10 years experience in commercial and consumer loan operations within a financial institution.
• Extensive knowledge of loan servicing, loan documentation, collateral perfection, and operational processes.
• Minimum of 5 years management experience leading teams in a banking operations environment.
• Demonstrated success managing multiple priorities while maintaining exceptional accuracy and compliance standards.

Preferred Qualifications

• Associate degree in Business, Finance, Accounting, or a related field, or an equivalent combination of education and experience.
• Industry training and continuing education related to loan operations and banking functions.
• Experience with Fiserv, LaserPro, Microsoft Office, and similar banking and loan platform technologies.

Join a team that values integrity, accountability, teamwork, and exceptional service.

INSOUTH Bank

Member FDIC

Equal Opportunity Employer