260530: Membership Specialists Needed

Massage Envy; San Jose (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Employer-paid healthcare

Matching 401(k)

Paid time off

Employee referral bonus

Employee Assistance Program

Flexible schedule

Product & service training

Free massage/skincare/stretch service

Job summary

Massage Envy Blossom Hill is hiring to support guests on their wellness journey. We value passion, growth, and exceptional customer experiences, with opportunities across full-time and part-time schedules.

Join our team to deliver Total Body Care, learn about massage and skincare services, and help clients book future visits while growing a loyal client base.

Qualifications

• Retail or sales experience preferred.
• Strong math and computer skills; capable multitasking.
• Excellent people skills and guest relations.

Responsibilities

• Greet clients, answer questions, and maintain smooth clinic flow.
• Educate clients on services and promote the Wellness Program.
• Schedule services and assist with phone/email outreach to grow the client base.
• Encourage homecare retail purchases based on provider recommendations.

Skills

Customer service

Sales

Multitasking

People skills

Math skills

Job description

Be Supported as You Pursue Your Career in Wellness

At Massage Envy Blossom Hill, we encourage your passion, empower your growth, and value YOU. As a team, we're committed to delivering excellent experiences and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Employer-paid healthcare including medical, dental and vision plans for full-time employees
• Matching 401(k) for full-time employees
• Paid time off for full-time employees
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month

Qualified Candidates:

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questionsHelp grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Award programs (like Sales Associate of the Year)
• Trained leadership that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other and share knowledge

Job Type & Schedule:

• Full-Time and Part-Time Positions Available
• Monday to Friday, Day Shift, Evening Shift, Weekends, Holidays, Choose your own hours

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location