245D Service Coordinator

ACCRA Management Group LLC; Minnetonka (MN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Work/Life Balance

Generous PTO

Mental Health Support

HSA/FSA plans

401(k) retirement plan

Medical, dental, and vision coverage

Professional Development

Job summary

ACCRA Management Group LLC is seeking a Basic 245D Service Coordinator in Minnesota. The role focuses on meeting with participants, setting up and monitoring licensed Basic 245D services, and guiding Direct Support Staff employment and timecard processes.

Candidates will communicate with clients, designated representatives, and county case managers. They must stay current on Minnesota rules for Basic 245D services and participate in related committees for ongoing knowledge growth.

Qualifications

• Bachelor-level or higher education in human services/education/health with applicable direct care experience.
• Alternate paths include a two-year degree with relevant direct care experience.
• Postsecondary diploma plus three years of relevant direct care experience accepted.
• Minimum 50 hours of related education plus four years of direct care experience under supervision.

Responsibilities

• Meet with participants to assess needs and preferences for Basic 245D services.
• Set up and monitor licensed Basic 245D services as directed by Minnesota regulations.
• Explain Direct Support Staff employment and timecard processes to participants and representatives.
• Maintain communication with clients, their representatives and county case managers; provide ongoing service monitoring.

Education

Four-year degree in human services/education/health + 1 year direct care experience

Two-year degree in human services/education/health + 2 years direct care experience

Postsecondary diploma in human services/education/health + 3 years direct care experience

50 hours of education/training in human services + 4 years direct care experience under qualified supervision

Job description

Description

At Accra, our mission is to improve lives by providing individualized homecare services and support to people living at home.

We foster an environment where every employee is respected, celebrated, and encouraged to bring their whole self to work.

Why Work at Accra?

Accra offers a comprehensive benefits package designed to support your personal well-being, professional growth, and financial future:

• Work/Life Balance: Schedules designed to help you thrive.
• Generous PTO: Including an additional paid day dedicated to self-care and a separate paid day for community volunteering.
• Mental Health Support: Free wellbeing programs.
• Smart Financial Options: HSA & FSA plans to help you plan ahead.
• Secure Your Future: 401(k) retirement plan to invest in tomorrow.
• Comprehensive Benefits: Medical, dental, and vision coverage for full-time employees.
• Professional Development: Training and growth opportunities to advance your career.

About This Role:

The Basic 245D Service Coordinator is responsible for meeting with, setting up, and monitoring services for participant-directed Basic 245D licensed services offered, by Accra, through the State of Minnesota. The Service Coordinator provides customer service to participants which includes, but is not limited to, completing intake meetings, ongoing monitoring of services, explaining Direct Support Staff (DSP) employment and timecard processes, determining Responsible Party and DSP competency, and maintaining communication with the client, their designated representative(s), and county case manager. The Service Coordinator serves as a resource to other Accra employees about Basic 245D Services. The Service Coordinator is expected to stay abreast of current policies and changes to rules and regulations related to Basic 245D services, and to participate in committees and meetings to enhance their knowledge.

Requirements

Must meet one of the following requirements:

• Four- year degree in a field related to human services, education, or health and one year of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older, or equivalent work experience providing care or education to vulnerable adults or children.
• Two-year degree in a field related to human services, education, or health and two years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older, or equivalent work experience providing care or education to vulnerable adults or children.
• Diploma in a field related to human services, education, or health from an accredited postsecondary institution and three years of full- time work experience providing direct care services to persons with disabilities or persons age 65 and older, or equivalent work experience providing care or education to vulnerable adults or children.
• Minimum of 50 hours of education and training related to human services and disabilities; and four years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older under the supervision of a staff person who meets the qualifications listed above.

Additional requirements:

• Demonstrated knowledge of services needed by people with disabilities and the elderly in Minnesota.
• Demonstrated creativity, critical thinking, and problem-solving skills.
• Able to affect change and demonstrate positive leadership.
• Knowledge of federal and state statutes applicable to services for people with disabilities and the elderly in Minnesota.