24/7 Property Operations Supervisor

FirstService Residential; Town of Florida (NY); On-site; USD 61,000 - 83,000; Full time

Benefits offered by this job

Medical plans

Dental plan

Vision plan

Time off

Paid holidays

401k match

Job summary

FirstService Residential is seeking an Operations Manager to support the Property Manager in daily property operations in New York. You will supervise deliveries, moves, and contractor activity, verify safety, and coordinate with the Receiving and Front Desk teams.

This role requires on-site scheduling, incident reporting, and timely communication with leadership. The position includes a full-time schedule, uniform standards, strong customer service expectations, and eligibility for

Qualifications

• Minimum of High School diploma. CPR Certification is desirable.
• Strong managerial background with property/building ops experience preferred.
• Solid customer service knowledge and practices.
• Strong interpersonal skills.
• Proficient with Microsoft Office applications.
• Fluency in multiple languages preferred.

Responsibilities

• Oversee day-to-day property operations during the shift.
• Supervise moves, deliveries and unit owner construction activities.
• Ensure safety and regulatory compliance across common areas.
• Notify Property Manager of malfunctions and emergencies.
• Relieve front desk and Receiving roles as needed.
• Attend mandatory staff meetings and report incidents.

Skills

Strong managerial background

Customer service principles

Interpersonal skills

Microsoft Office Applications

Multiple language fluency

Education

High School diploma

CPR Certification desirable

Tools

Microsoft Office

Job description

FirstService Residential is seeking an Operations Manager to support the Property Manager in daily property operations in New York. You will supervise deliveries, moves, and contractor activity, verify safety, and coordinate with the Receiving and Front Desk teams.

This role requires on-site scheduling, incident reporting, and timely communication with leadership. The position includes a full-time schedule, uniform standards, strong customer service expectations, and eligibility for