24/7 Police Dispatch — Emergency Communications

Regional 911 Intake Solutions; Lincoln (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical benefits

Retirement plans

Paid leave

Continuing education

Job summary

Regional 911 Intake Solutions in Lincoln, IL seeks a Police Dispatcher to take emergency and nonemergency calls, document details, and coordinate with officers. You will prioritize requests, relay critical information, and support public safety operations.

Requires a high school diploma and the ability to type accurately, understand radio communications, and learn jurisdictional geography. Training and background checks are part of the process; some shifts may include nights and weekends.

Qualifications

• High school diploma or equivalent is commonly required; entry-level training may be provided.
• Must type accurately and understand spoken information.
• Clear radio communications and learning jurisdictional geography are essential.
• Access to criminal justice information systems may require screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain incident records and safeguard restricted information.

Skills

Typing

Radio communication

Multitasking

Attention to detail

Incident documentation

Education

High school diploma

Tools

CJIS access

Job description

Regional 911 Intake Solutions in Lincoln, IL seeks a Police Dispatcher to take emergency and nonemergency calls, document details, and coordinate with officers. You will prioritize requests, relay critical information, and support public safety operations.

Requires a high school diploma and the ability to type accurately, understand radio communications, and learn jurisdictional geography. Training and background checks are part of the process; some shifts may include nights and weekends.