24/7 Network Operations Watch Specialist

Leidos; Camp Springs (MD); On-site; USD 59,000 - 107,000; Full time

Job summary

Leidos is seeking an Operations Watch Specialist to deliver vital technical oversight with around-the-clock monitoring of both unclassified and classified networks. You will be part of the 24x7 watch team at Joint Base Andrews, supporting senior leadership across HAF, AFDW, OSD, and NMCC.

Responsibilities include monitoring WAN status, incident management, and proactive problem reporting. Requires DoD clearance, IAT2, and 2+ years in network operations; candidates must be able to work a

Qualifications

• Bachelor’s degree required or equivalent experience.
• 2+ years of related experience; additional years accepted in lieu of degree.
• DoD Secret clearance with ability to obtain Top Secret in future.
• DoD 8570 IAT2 certification such as CompTIA Sec+.
• 2+ years’ experience with switches and routers.
• Experience with Cisco Prime or other network monitoring systems.
• Experience using system monitoring tools (SolarWinds, SCOM).
• Experience writing strong technical support/triage documentation.
• Experience triaging system events and incident management.
• Able to work in live 24x7 operation.

Responsibilities

• Monitor and manage status of Wide Area Network.
• Receive and manage connectivity support calls; perform incident management.
• Provide proactive problem management and customer reporting.
• Escalate unresolved issues to Tier 3 for advanced troubleshooting.
• Perform advanced log analysis for threat-hunting and remediation.
• Triage critical network alerts and coordinate incident response with CFP and technicians.
• Maintain enterprise situational awareness using monitoring suites.

Skills

DoD Secret clearance

IAT2 certification

Switches & routers

Cisco Prime

SolarWinds

SCOM

Technical documentation

24x7 operation readiness

Education

Bachelor’s degree

Tools

SolarWinds

SCOM

Remedy (ITSM)

Job description

Leidos is seeking an Operations Watch Specialist to deliver vital technical oversight with around-the-clock monitoring of both unclassified and classified networks. You will be part of the 24x7 watch team at Joint Base Andrews, supporting senior leadership across HAF, AFDW, OSD, and NMCC.

Responsibilities include monitoring WAN status, incident management, and proactive problem reporting. Requires DoD clearance, IAT2, and 2+ years in network operations; candidates must be able to work a