24/7 Medical Communications Hub Operator

Sentara Healthcare Inc; Harrisonburg (VA); On-site; USD 30,000 - 45,000; Full time

Job summary

Sentara Healthcare Inc is hiring Central Communications Operators in Harrisonburg, Virginia. This full-time position involves managing emergency and non-emergency communications within a fast-paced environment. The ideal candidate should have a High School Diploma and 2 years of experience in a communications setting, along with strong skills in managing confidential information and prioritizing tasks under pressure. Successful candidates must be available for rotating weekends and holidays.

Qualifications

• 2 years of experience in a high-volume communications environment, preferred in healthcare or emergency services.
• Ability to adapt quickly to shifting priorities and maintain composure under pressure.

Responsibilities

• Serve as the primary hub for emergency and non-emergency communications.
• Support rapid response coordination and internal escalation.

Skills

Communication under pressure

Attention to detail

Confidential information handling

Proficiency with multi-line phone systems

Troubleshooting communication equipment

Education

High School Diploma or equivalent

Tools

Electronic health record systems

Call management software

Paging systems

Job description

Sentara Healthcare Inc is hiring Central Communications Operators in Harrisonburg, Virginia. This full-time position involves managing emergency and non-emergency communications within a fast-paced environment. The ideal candidate should have a High School Diploma and 2 years of experience in a communications setting, along with strong skills in managing confidential information and prioritizing tasks under pressure. Successful candidates must be available for rotating weekends and holidays.