24/7 ICT Infrastructure Technician (Hybrid)

Port of Seattle; Seattle (WA); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Healthcare

Paid Vacation

Paid Sick Leave

Holidays

Pension/Retirement Plans

Getting to Work

Parental Leave

Development

Equity, Diversity, and Inclusion

Work-Life Balance

Mission Driven

Job summary

The Port of Seattle is seeking an ICT Infrastructure Operations Technician to maintain 24/7/365 uptime across its computing and telecommunications environment. You will support Identity, access management, networks, servers, and security across Port facilities and maritime operations.

The role requires two years IT experience, a preferred bachelor’s degree in IT, CS, or business, and ability to work hybrid in Seattle. Occasional on-site work and TSA/FBI/ CJIS background checks apply.

Qualifications

• Two years of experience in Information Technology.
• Bachelor’s degree in information technology, computer science, or business administration preferred.
• Experience in a Network Operations Center (NOC) and/or Infrastructure Operations.
• Equity and shared values are a daily responsibility at the Port of Seattle.
• Experience supporting and maintaining IT infrastructure, including servers, networks, applications, and security solutions.
• Effective communicator with ability to document and collaborate across teams.
• Analytical problem-solver who can manage logs and multiple tasks in fast-paced environments.
• Reliable and adaptable, able to adjust to changing priorities.

Responsibilities

• Administer identity, authentication, and access management across enterprise systems, including accounts, directories, email, and permissions.
• Resolve complex technology issues and support networks, systems, hardware, and IT infrastructure services.
• Configure, monitor, maintain, and troubleshoot ICT infrastructure, including servers, network equipment, UPS, PDU, conference-room tech, maritime surveillance, and access-controls.
• Support infrastructure projects on-site and remotely; assist with cruise terminal and engineering initiatives.
• Manage infrastructure assets, documentation, diagrams, and access controls; coordinate facility access and data center security.
• Drive Port vehicles to job sites to transport equipment and support installations and decommissioning.

Job description

The Port of Seattle is seeking an ICT Infrastructure Operations Technician to maintain 24/7/365 uptime across its computing and telecommunications environment. You will support Identity, access management, networks, servers, and security across Port facilities and maritime operations.

The role requires two years IT experience, a preferred bachelor’s degree in IT, CS, or business, and ability to work hybrid in Seattle. Occasional on-site work and TSA/FBI/ CJIS background checks apply.