24/7 Healthcare Central Communications Dispatcher

Sentara Health; United States; Presencial; USD 30.000 - 44.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision plans

Paid Time Off

Educational assistance

Descripción de la vacante

Sentara Health is seeking Central Communications Operators for on-site roles in Harrisonburg, VA and Virginia Beach, VA. First, second, and third shift opportunities with a sign-on bonus up to $5,000 for eligible candidates.

The role requires a High School Diploma and 2 years of experience in high-volume communications environments. Base hourly pay ranges from $21.57 to $32.24, with potential bonuses and comprehensive benefits.

Formación

• Requires High School Diploma or equivalent.
• 2 years of experience in high-volume, fast-paced communications or call center environments.
• Ability to handle confidential information and work under pressure.

Responsabilidades

• Serve as the central hub for emergency and nonemergency communications across Sentara hospitals and after-hours services.
• Maintain calm, accurate communication in high-stress situations and coordinate rapid responses.
• Operate within a 24/7 centralized environment and support internal escalation and customer service.
• Document and track communications and events with attention to detail.

Conocimientos

Calm under pressure

Communication skills

Multi-line phone systems

Emergency notification platforms

Electronic health record systems

Call management software

Educación

High School Diploma

Herramientas

Paging systems

Emergency notification platforms

Electronic health record systems

Call management software

Descripción del empleo

Sentara Health is seeking Central Communications Operators for on-site roles in Harrisonburg, VA and Virginia Beach, VA. First, second, and third shift opportunities with a sign-on bonus up to $5,000 for eligible candidates.

The role requires a High School Diploma and 2 years of experience in high-volume communications environments. Base hourly pay ranges from $21.57 to $32.24, with potential bonuses and comprehensive benefits.