24/7 Fire Dispatcher: Incident Coordination

County Emergency Communications; Ankeny (IA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

County Emergency Communications in Ankeny, IA seeks Fire Dispatcher opportunities to coordinate responses to fires, rescues, hazards, and other emergencies. Dispatchers receive incident information, alert resources, and maintain communication with responding crews.

This role requires organized information handling and clear radio communication, following established response plans and directions from authorized personnel. Training and certifications may be required for certain assignments.

Qualifications

• High school diploma or equivalency; some employers provide entry-level instruction.
• Ability to operate computer systems, perform accurate data entry, read maps, and communicate over radio.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Education

High school diploma or GED

Job description

County Emergency Communications in Ankeny, IA seeks Fire Dispatcher opportunities to coordinate responses to fires, rescues, hazards, and other emergencies. Dispatchers receive incident information, alert resources, and maintain communication with responding crews.

This role requires organized information handling and clear radio communication, following established response plans and directions from authorized personnel. Training and certifications may be required for certain assignments.