Fire Dispatcher: Critical Communications & 24/7 Shifts

County Emergency Communications; Waukee (IA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

County Emergency Communications seeks Fire Dispatcher opportunities in Waukee, IA. Dispatchers coordinate responses to fires, rescues, hazardous conditions, and other emergencies; they alert resources and maintain radio communication with responding crews.

Positions require organized information handling, clear radio communication, and adherence to established response plans and directions from authorized personnel.

Qualifications

• High school diploma or equivalent is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Information management

Communication skills

Team coordination

Education

High school diploma or equivalent

Tools

Computer systems

Maps

Data entry

Job description

County Emergency Communications seeks Fire Dispatcher opportunities in Waukee, IA. Dispatchers coordinate responses to fires, rescues, hazardous conditions, and other emergencies; they alert resources and maintain radio communication with responding crews.

Positions require organized information handling, clear radio communication, and adherence to established response plans and directions from authorized personnel.