Emergency Fire Dispatcher — 24/7 Incident Communications

911 Emergency Communications; West Fulton (NY); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in West Fulton, NY invites qualified individuals to join our fire dispatch team. Dispatchers coordinate responses to fires, rescues, hazardous conditions and other emergencies, handling incident information, alerting resources, and maintaining clear radio communications.

This role requires precise data handling, strong attention to detail, and the ability to follow established response plans and directions from authorized personnel at all hours, including nights,

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification or emergency medical dispatch training may be required for particular assignments.
• Applicants should be comfortable with computer systems, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Education

High school diploma or recognized equivalency credential

Job description

911 Emergency Communications in West Fulton, NY invites qualified individuals to join our fire dispatch team. Dispatchers coordinate responses to fires, rescues, hazardous conditions and other emergencies, handling incident information, alerting resources, and maintaining clear radio communications.

This role requires precise data handling, strong attention to detail, and the ability to follow established response plans and directions from authorized personnel at all hours, including nights,