Fire Dispatcher: Critical Emergency Communications Pro

Emergency Telecommunicator Services; Santa Rosa (NM); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency services in Santa Rosa, NM is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. The role requires precise data handling and clear radio communication, while following established plans and directions.

The position involves shift work, including overnight, weekends, holidays, and overtime during major incidents. A high school diploma or equivalent is commonly required; fire dispatch certification may be needed for specific assignments.

Qualifications

• High school diploma or recognized equivalency credential.
• Experience with computer systems and accurate data entry.
• Fire dispatch certification or incident-management coursework may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Organized information

Attention to detail

Data entry

Education

High School Diploma or GED

Tools

Computer systems

Maps

Radio equipment

Job description

Emergency services in Santa Rosa, NM is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. The role requires precise data handling and clear radio communication, while following established plans and directions.

The position involves shift work, including overnight, weekends, holidays, and overtime during major incidents. A high school diploma or equivalent is commonly required; fire dispatch certification may be needed for specific assignments.