24/7 Fire Dispatcher — Emergency Communications Pro

911 Emergency Communications; Dawson (IL); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Dawson is seeking Fire Dispatchers to coordinate responses to emergencies and maintain clear radio communications. The role includes receiving incident information, alerting resources, and coordinating units across fire services, with shifts that may include overnights, weekends, holidays, overtime, and incident-driven coverage.

Applicants typically hold a high school diploma or GED; fire dispatch certification or related training may be required for certain

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Education

High school diploma or GED

Job description

911 Emergency Communications in Dawson is seeking Fire Dispatchers to coordinate responses to emergencies and maintain clear radio communications. The role includes receiving incident information, alerting resources, and coordinating units across fire services, with shifts that may include overnights, weekends, holidays, overtime, and incident-driven coverage.

Applicants typically hold a high school diploma or GED; fire dispatch certification or related training may be required for certain