24/7 Fire Dispatcher — Critical Incident Communications

911 Emergency Communications; Roaring River (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

911 Emergency Communications in Roaring River, NC seeks a Fire Dispatcher to coordinate responses to fires and incidents, alert resources, and maintain clear radio communication. The role emphasizes organized information handling, accurate data entry, and adherence to established response plans.

Dispatchers may work overnight, weekends, and holidays to ensure 24/7 coverage. Experience with maps, radio operations, and computer systems is valued, with certifications considered for specific

Qualifications

• High school diploma or GED required; some roles may require dispatch training.
• Familiar with computer systems, accurate data entry, maps and radio communications.
• Fire dispatch certification or emergency medical dispatch training may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Information handling

Radio communication

Computer literacy

Data entry accuracy

Maps & navigation

Education

High school diploma or GED

Job description

911 Emergency Communications in Roaring River, NC seeks a Fire Dispatcher to coordinate responses to fires and incidents, alert resources, and maintain clear radio communication. The role emphasizes organized information handling, accurate data entry, and adherence to established response plans.

Dispatchers may work overnight, weekends, and holidays to ensure 24/7 coverage. Experience with maps, radio operations, and computer systems is valued, with certifications considered for specific