24/7 Fire Dispatcher — Critical Communications & Response

County Emergency Communications; Kittrell (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

County Emergency Communications in Kittrell, NC, seeks Fire Dispatcher personnel to coordinate responses to fires, rescues, and hazardous conditions. The role involves receiving incident information, alerting resources, and maintaining ongoing communication with responding crews.

Typical duties include verifying locations, dispatching units, and tracking incident status, with shifts that may include overnight, weekends, and holidays to ensure continuous coverage.

Qualifications

• High school diploma or GED is required.
• Fire communications training or EMT/incident-management coursework may be required for some positions.
• Ability to operate computer systems, maps, and radio communications.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Organizational skills

Education

High school diploma or GED

Tools

Computer systems

Job description

County Emergency Communications in Kittrell, NC, seeks Fire Dispatcher personnel to coordinate responses to fires, rescues, and hazardous conditions. The role involves receiving incident information, alerting resources, and maintaining ongoing communication with responding crews.

Typical duties include verifying locations, dispatching units, and tracking incident status, with shifts that may include overnight, weekends, and holidays to ensure continuous coverage.