Emergency Fire Dispatcher — 24/7 Critical Communications

911 Emergency Communications; Zionville (NC); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Zionville, NC is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert appropriate resources, and maintain radio communication with responding crews.

This role requires organized information handling, clear radio communication, and the ability to follow established response plans. Work may include overnight shifts, weekends, holidays, and overtime as major incidents arise.

Qualifications

• High school diploma or equivalent required.
• Fire dispatch training or certification may be required.
• Experience with computer systems and data entry preferred.
• Ability to work varied shifts including nights.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Attention to detail

Team communication

Education

High school diploma

Fire dispatch certification

Emergency medical dispatch training

Tools

Computer systems

Job description

911 Emergency Communications in Zionville, NC is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert appropriate resources, and maintain radio communication with responding crews.

This role requires organized information handling, clear radio communication, and the ability to follow established response plans. Work may include overnight shifts, weekends, holidays, and overtime as major incidents arise.