24/7 Fire Dispatcher — Critical Communications Hub

Emergency Telecommunicator Services; Coulter (IA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in Coulter, IA is seeking a Fire Dispatcher to coordinate responses to fires, rescues and hazards while maintaining incident records and radio communications.

The role requires accurate data entry, strong map reading, and comfort with computer systems and radio operations; duties include alerting stations, monitoring units, and coordinating resources across shifts.

Qualifications

• Organized information handling and clear radio communication.
• Comfort with computer systems and accurate data entry.
• Maps literacy and incident documentation experience.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communications

Data entry

Maps

Computer systems

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services in Coulter, IA is seeking a Fire Dispatcher to coordinate responses to fires, rescues and hazards while maintaining incident records and radio communications.

The role requires accurate data entry, strong map reading, and comfort with computer systems and radio operations; duties include alerting stations, monitoring units, and coordinating resources across shifts.