24/7 Fire Dispatch Operator

Emergency Telecommunicator Services; Town of New Paltz (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

The Fire Dispatcher role in New Paltz, NY supports coordination of fire and emergency responses. You will receive incident details, alert responding units, and maintain continuous communication with crews.

Typical duties include recording reports, verifying locations, monitoring channels, and coordinating with mutual aid as incidents unfold.

Candidates typically need a high school diploma, fire dispatch or EMS training, and the ability to operate computer systems and maps under pressure.

Qualifications

• A high school diploma or GED is commonly required; some agencies offer entry-level instruction.
• Fire dispatch certification or emergency medical dispatch training may be required for certain assignments.
• Experience or coursework in incident management and radio communications is preferred.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards
• Verify incident locations, access information, and risks
• Alert stations and dispatch apparatus using approved assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant updates

Skills

Radio communication

Data entry accuracy

Maps

Computer systems

Education

High school diploma or GED

Job description

The Fire Dispatcher role in New Paltz, NY supports coordination of fire and emergency responses. You will receive incident details, alert responding units, and maintain continuous communication with crews.

Typical duties include recording reports, verifying locations, monitoring channels, and coordinating with mutual aid as incidents unfold.

Candidates typically need a high school diploma, fire dispatch or EMS training, and the ability to operate computer systems and maps under pressure.