24/7 Fire Dispatch & Incident Coordination

Emergency Telecommunicator Services; Clarence (IA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

Emergency Telecommunicator Services in Clarence, IA seeks a Fire Dispatcher to coordinate responses, receive incident information, alert resources, and maintain radio communications.

This role requires organized information handling, clear radio communication, and accuracy with incident details; fire dispatch training may be required for specific assignments. The position may involve shift work to cover incidents and ensure continuous operations.

Qualifications

• Requires organized information handling and clear radio communication.
• Data entry and computer systems literacy are important for daily tasks.
• Fire dispatch certification or related coursework may be required for specialized assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Organized information handling

Clear radio communication

Data entry

Computer systems literacy

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Clarence, IA seeks a Fire Dispatcher to coordinate responses, receive incident information, alert resources, and maintain radio communications.

This role requires organized information handling, clear radio communication, and accuracy with incident details; fire dispatch training may be required for specific assignments. The position may involve shift work to cover incidents and ensure continuous operations.