Fire Dispatcher: 24/7 Ops, Alerts & Mutual Aid

Emergency Telecommunicator Services; Clarence Center (NY); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in Clarence Center, NY, seeks Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. The role involves receiving incident information, alerting resources, and maintaining communication with responding crews.

Dispatchers must be organized, accurate with data entry, and proficient with radio communication. Fire dispatch certification or EMS dispatch training may be required for select assignments.

Qualifications

• High school diploma or equivalent required.
• Fire dispatch certification or EMS dispatch training may be required for certain assignments.
• Comfort with computer systems, accurate data entry, maps and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Maps

Computer systems

Education

High school diploma

Fire dispatch certification

Emergency medical dispatch training

Incident-management coursework

Job description

Emergency Telecommunicator Services in Clarence Center, NY, seeks Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. The role involves receiving incident information, alerting resources, and maintaining communication with responding crews.

Dispatchers must be organized, accurate with data entry, and proficient with radio communication. Fire dispatch certification or EMS dispatch training may be required for select assignments.